How to connect Delighted and Instagram for Business
Create a New Scenario to Connect Delighted and Instagram for Business
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Instagram for Business will be your first step. To do this, click "Choose an app," find Delighted or Instagram for Business, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Instagram for Business Node
Next, click the plus (+) icon on the Delighted node, select Instagram for Business from the list of available apps, and choose the action you need from the list of nodes within Instagram for Business.

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Authenticate Instagram for Business
Now, click the Instagram for Business node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Instagram for Business settings. Authentication allows you to use Instagram for Business through Latenode.
Configure the Delighted and Instagram for Business Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Instagram for Business Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring Delighted, Instagram for Business, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Instagram for Business integration works as expected. Depending on your setup, data should flow between Delighted and Instagram for Business (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Instagram for Business
Delighted + Instagram for Business + Google Sheets: When a new survey response is received in Delighted, the automation checks if the response is positive. If so, it creates a photo post on Instagram for Business and then logs the response data in Google Sheets.
Slack + Delighted + Slack: When a user posts a message containing a specific keyword in Slack, the automation sends them a survey via Delighted. After receiving the survey response, the feedback is then shared in a designated Slack channel.
Delighted and Instagram for Business integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Instagram for Business
Automate Instagram for Business tasks within Latenode to streamline marketing and social media management. Automatically post content, track engagement, and gather competitor insights. Route data to spreadsheets or CRMs. Latenode’s visual editor and flexible logic let you build custom workflows that adapt to changing needs without code.
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FAQ Delighted and Instagram for Business
How can I connect my Delighted account to Instagram for Business using Latenode?
To connect your Delighted account to Instagram for Business on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Instagram for Business accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I post Delighted survey results to Instagram?
Yes, you can! Automatically post positive Delighted feedback on Instagram using Latenode's advanced logic. Showcase customer satisfaction and build social proof effortlessly.
What types of tasks can I perform by integrating Delighted with Instagram for Business?
Integrating Delighted with Instagram for Business allows you to perform various tasks, including:
- Automatically sharing positive survey responses on Instagram Stories.
- Creating targeted Instagram ad campaigns based on Delighted feedback.
- Notifying marketing teams of negative feedback via Instagram Direct.
- Posting a thank you message to Instagram followers after a positive survey.
- Analyzing sentiment from Delighted and Instagram comments in one place.
What Delighted events can trigger automations inside of Latenode?
Delighted events like new survey responses and NPS changes can trigger powerful automations in Latenode, connecting seamlessly to your Instagram for Business account.
Are there any limitations to the Delighted and Instagram for Business integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Instagram's API rate limits may affect high-volume posting automations.
- Certain data points from Delighted might require custom formatting for Instagram.
- Access to historical data may be subject to Delighted's API policies.