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Automatically trigger Delighted surveys after Magento 2(OpenSource) purchases to capture real-time feedback and improve customer satisfaction, using Latenode's visual editor for custom logic and affordable scaling.
Connect Delighted and Magento 2(OpenSource) in minutes with Latenode.
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Create a New Scenario to Connect Delighted and Magento 2(OpenSource)
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Magento 2(OpenSource) will be your first step. To do this, click "Choose an app," find Delighted or Magento 2(OpenSource), and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Magento 2(OpenSource) Node
Next, click the plus (+) icon on the Delighted node, select Magento 2(OpenSource) from the list of available apps, and choose the action you need from the list of nodes within Magento 2(OpenSource).
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Magento 2(OpenSource)
Authenticate Magento 2(OpenSource)
Now, click the Magento 2(OpenSource) node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Magento 2(OpenSource) settings. Authentication allows you to use Magento 2(OpenSource) through Latenode.
Configure the Delighted and Magento 2(OpenSource) Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Magento 2(OpenSource) Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Magento 2(OpenSource)
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Delighted, Magento 2(OpenSource), and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Magento 2(OpenSource) integration works as expected. Depending on your setup, data should flow between Delighted and Magento 2(OpenSource) (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Magento 2(OpenSource) + Slack: When a new negative response is received in Delighted, find the corresponding order in Magento 2 using customer information from the survey. Then, send a Slack notification to the support team with details of the order and survey response for immediate follow-up.
Magento 2(OpenSource) + Delighted + Google Sheets: When a new order is placed in Magento 2, send a survey via Delighted to gather customer feedback. Then, log the survey response in Google Sheets, linking it to the specific Magento order details for tracking and analysis.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Magento 2(OpenSource)
Automate Magento 2(OpenSource) order processing, inventory updates, or customer communication within Latenode. Sync product data, trigger email campaigns, or update databases. Solve complex e-commerce automation needs with visual flows, JavaScript, and direct API calls, avoiding manual tasks. Latenode brings scalability and customization beyond Magento's defaults.
Related categories
How can I connect my Delighted account to Magento 2(OpenSource) using Latenode?
To connect your Delighted account to Magento 2(OpenSource) on Latenode, follow these steps:
Can I trigger surveys after order fulfillment using Delighted and Magento 2(OpenSource) integration?
Yes, you can! Latenode’s visual editor makes it simple to automate survey triggers based on Magento 2(OpenSource) order status, ensuring timely feedback collection for improved customer experience.
What types of tasks can I perform by integrating Delighted with Magento 2(OpenSource)?
Integrating Delighted with Magento 2(OpenSource) allows you to perform various tasks, including:
How can I segment Delighted surveys based on Magento 2(OpenSource) data?
Use Latenode to segment surveys based on customer purchase history from Magento 2(OpenSource). This enables targeted feedback and improved customer understanding.
Are there any limitations to the Delighted and Magento 2(OpenSource) integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: