How to connect Delighted and Missive
Create a New Scenario to Connect Delighted and Missive
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Missive will be your first step. To do this, click "Choose an app," find Delighted or Missive, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Missive Node
Next, click the plus (+) icon on the Delighted node, select Missive from the list of available apps, and choose the action you need from the list of nodes within Missive.

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Missive
Authenticate Missive
Now, click the Missive node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Missive settings. Authentication allows you to use Missive through Latenode.
Configure the Delighted and Missive Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Missive Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Missive
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Delighted, Missive, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Missive integration works as expected. Depending on your setup, data should flow between Delighted and Missive (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Missive
Delighted + Missive + Slack: When a new negative response is received in Delighted, a new post is created in a designated Missive channel, and the support team is alerted via a Slack channel message.
Missive + Delighted + Google Sheets: When a new contact is added in Missive, a follow-up SMS survey is sent via Delighted, and the survey response is logged in a Google Sheet.
Delighted and Missive integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Missive
Centralize team comms in Missive and automate actions via Latenode. Monitor email, social media, and SMS, then trigger workflows based on content or sender. Automatically create tasks, update records, or send alerts. Use Latenode's visual editor and scripting for custom rules and integrations, eliminating manual triage and speeding responses.
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See how Latenode works
FAQ Delighted and Missive
How can I connect my Delighted account to Missive using Latenode?
To connect your Delighted account to Missive on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Missive accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I get alerted in Missive of new negative Delighted surveys?
Yes, you can! Latenode allows real-time alerts in Missive for negative Delighted feedback. This ensures fast response and improved customer satisfaction by addressing issues immediately.
What types of tasks can I perform by integrating Delighted with Missive?
Integrating Delighted with Missive allows you to perform various tasks, including:
- Create Missive tasks from negative Delighted survey responses.
- Send Delighted survey invites automatically after Missive conversations.
- Tag Missive conversations based on Delighted survey results.
- Update contact properties in Missive with Delighted feedback.
- Aggregate Delighted feedback summaries into daily Missive briefings.
How quickly can I respond to Delighted feedback from Missive?
Latenode enables near-instant responses. Trigger Missive alerts from Delighted and react within seconds, enhancing customer engagement and recovery.
Are there any limitations to the Delighted and Missive integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical Delighted data prior to integration won't automatically sync to Missive.
- Complex conditional logic might require custom JavaScript within Latenode.
- High Delighted survey volumes may impact Missive API rate limits.