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How to connect Delighted and Sendgrid
Create a New Scenario to Connect Delighted and Sendgrid
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Sendgrid will be your first step. To do this, click "Choose an app," find Delighted or Sendgrid, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Sendgrid Node
Next, click the plus (+) icon on the Delighted node, select Sendgrid from the list of available apps, and choose the action you need from the list of nodes within Sendgrid.
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Authenticate Sendgrid
Now, click the Sendgrid node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Sendgrid settings. Authentication allows you to use Sendgrid through Latenode.
Configure the Delighted and Sendgrid Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Sendgrid Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Delighted, Sendgrid, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Sendgrid integration works as expected. Depending on your setup, data should flow between Delighted and Sendgrid (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Sendgrid
Delighted + Sendgrid + Slack: When a new negative response is received in Delighted, send a follow-up email through Sendgrid to address the feedback and notify a Slack channel for immediate team awareness.
Sendgrid + Delighted + Google Sheets: Track Sendgrid email campaign performance by logging recipient engagement data in Google Sheets. Trigger a Delighted survey to recipients based on specific engagement events, such as email opens or clicks.
Delighted and Sendgrid integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Sendgrid
Use Sendgrid in Latenode to automate email sending within larger workflows. Trigger emails based on events in other apps, personalize content with data transformations, and track results. Latenode simplifies complex email automations without code and scales affordably, letting you focus on strategy, not limits.
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FAQ Delighted and Sendgrid
How can I connect my Delighted account to Sendgrid using Latenode?
To connect your Delighted account to Sendgrid on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Sendgrid accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send personalized emails based on Delighted survey scores?
Yes! Latenode allows dynamic email content using survey data. Target detractors with specific offers or promoters with loyalty rewards, enhancing customer engagement automatically.
What types of tasks can I perform by integrating Delighted with Sendgrid?
Integrating Delighted with Sendgrid allows you to perform various tasks, including:
- Automatically sending follow-up emails based on survey responses.
- Triggering personalized marketing campaigns for satisfied customers.
- Alerting support teams about negative feedback via email notifications.
- Adding new Delighted respondents to specific Sendgrid mailing lists.
- Sending thank-you emails with special offers for high survey scores.
Can I filter Delighted survey responses before sending emails on Latenode?
Yes. Latenode's visual editor allows filtering based on score, comments, and attributes, ensuring targeted and relevant email campaigns.
Are there any limitations to the Delighted and Sendgrid integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- The number of API calls to Delighted and Sendgrid is subject to their respective rate limits.
- Complex data transformations might require custom JavaScript code.
- Historical survey data migration between the platforms is not directly supported.
