Delighted and SendPulse Integration

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Trigger targeted SendPulse campaigns based on Delighted survey responses. Latenode’s visual editor makes it easier to act on feedback, while custom JavaScript unlocks advanced personalization, scaling customer engagement affordably.

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Delighted

SendPulse

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and SendPulse

Create a New Scenario to Connect Delighted and SendPulse

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or SendPulse will be your first step. To do this, click "Choose an app," find Delighted or SendPulse, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the SendPulse Node

Next, click the plus (+) icon on the Delighted node, select SendPulse from the list of available apps, and choose the action you need from the list of nodes within SendPulse.

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Authenticate SendPulse

Now, click the SendPulse node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your SendPulse settings. Authentication allows you to use SendPulse through Latenode.

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Configure the Delighted and SendPulse Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Delighted and SendPulse Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, SendPulse, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and SendPulse integration works as expected. Depending on your setup, data should flow between Delighted and SendPulse (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and SendPulse

Delighted + SendPulse + Slack: When a new negative response is received in Delighted, the corresponding email address is added to a specific mailing list in SendPulse. A notification about the negative feedback is then sent to a designated Slack channel.

SendPulse + Delighted + Google Sheets: When a subscriber event occurs in SendPulse (e.g., email opened, link clicked), and a Delighted survey has been sent to that email, the survey response (if any) and the SendPulse campaign details are logged in a Google Sheet. This allows tracking the correlation between SendPulse campaigns and Delighted survey feedback.

Delighted and SendPulse integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About SendPulse

Use SendPulse in Latenode for automated email & SMS marketing. Trigger campaigns based on real-time events, segment contacts dynamically, and personalize messages using data from any app. Automate list cleaning and optimize send times in response to user behavior. Connect SendPulse to any data source for smarter, event-driven communication workflows.

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FAQ Delighted and SendPulse

How can I connect my Delighted account to SendPulse using Latenode?

To connect your Delighted account to SendPulse on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and SendPulse accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger email campaigns based on Delighted survey responses?

Yes, you can! Latenode's flexible logic allows you to automatically trigger targeted SendPulse email campaigns based on specific feedback received in Delighted, improving customer engagement.

What types of tasks can I perform by integrating Delighted with SendPulse?

Integrating Delighted with SendPulse allows you to perform various tasks, including:

  • Send targeted email offers based on positive Delighted survey responses.
  • Automatically add new Delighted respondents to a SendPulse mailing list.
  • Update contact properties in SendPulse with Delighted feedback data.
  • Trigger SMS campaigns in SendPulse for promoters identified by Delighted.
  • Personalize email content in SendPulse using Delighted survey answers.

Can I segment my SendPulse contacts using Delighted feedback?

Yes! Latenode enables dynamic segmentation in SendPulse using Delighted data, allowing for highly personalized and effective marketing campaigns.

Are there any limitations to the Delighted and SendPulse integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex logic may require some JavaScript knowledge.
  • High-volume data processing can be limited by API rate limits.
  • Custom Delighted properties need manual mapping to SendPulse fields.

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