How to connect Delighted and Sendy
Create a New Scenario to Connect Delighted and Sendy
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Sendy will be your first step. To do this, click "Choose an app," find Delighted or Sendy, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Sendy Node
Next, click the plus (+) icon on the Delighted node, select Sendy from the list of available apps, and choose the action you need from the list of nodes within Sendy.

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Sendy

Authenticate Sendy
Now, click the Sendy node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Sendy settings. Authentication allows you to use Sendy through Latenode.
Configure the Delighted and Sendy Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Sendy Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Sendy
Trigger on Webhook
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Delighted
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Delighted, Sendy, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Sendy integration works as expected. Depending on your setup, data should flow between Delighted and Sendy (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Sendy
Delighted + Slack: When a new negative response is received in Delighted, a notification is sent to a designated Slack channel to alert the team for immediate review.
Sendy + Delighted + Google Sheets: When a new subscriber is added to Sendy, an email survey is sent to them via Delighted. The survey responses are then logged in Google Sheets.
Delighted and Sendy integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Sendy
Use Sendy in Latenode to automate email campaigns without complex coding. Trigger campaigns based on events in other apps (CRM, e-commerce). Latenode lets you process data, filter recipients, and personalize emails with JavaScript or AI nodes before sending via Sendy. Scale outreach efficiently and track results within your workflows.
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See how Latenode works
FAQ Delighted and Sendy
How can I connect my Delighted account to Sendy using Latenode?
To connect your Delighted account to Sendy on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Sendy accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger email campaigns based on Delighted survey scores?
Yes! Latenode enables you to trigger Sendy campaigns based on Delighted survey scores, automating personalized follow-ups to improve customer satisfaction and retention.
What types of tasks can I perform by integrating Delighted with Sendy?
Integrating Delighted with Sendy allows you to perform various tasks, including:
- Automatically add new Delighted users as subscribers in Sendy.
- Segment Sendy subscribers based on their Delighted survey responses.
- Trigger targeted email campaigns based on specific Delighted feedback.
- Update subscriber information in Sendy based on Delighted survey data.
- Send personalized thank-you emails via Sendy for positive Delighted reviews.
How does Latenode handle Delighted webhooks efficiently?
Latenode efficiently processes Delighted webhooks, offering robust error handling and scalability for handling large volumes of survey responses, preventing data loss.
Are there any limitations to the Delighted and Sendy integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization depends on API availability and rate limits of both apps.
- Custom field mapping requires basic understanding of data structures in Delighted and Sendy.
- Complex workflows involving branching logic may require JavaScript knowledge.