How to connect Docusign and CloudTalk
Create a New Scenario to Connect Docusign and CloudTalk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Docusign, triggered by another scenario, or executed manually (for testing purposes). In most cases, Docusign or CloudTalk will be your first step. To do this, click "Choose an app," find Docusign or CloudTalk, and select the appropriate trigger to start the scenario.

Add the Docusign Node
Select the Docusign node from the app selection panel on the right.


Docusign

Configure the Docusign
Click on the Docusign node to configure it. You can modify the Docusign URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Docusign node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.


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Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Docusign and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Docusign and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Docusign
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Webhook response

Save and Activate the Scenario
After configuring Docusign, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Docusign and CloudTalk integration works as expected. Depending on your setup, data should flow between Docusign and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Docusign and CloudTalk
Docusign + Salesforce + CloudTalk: When a contract is signed in Docusign, the automation updates the corresponding client record in Salesforce and logs a call activity in CloudTalk.
CloudTalk + Docusign + HubSpot: When a call ends in CloudTalk, this automation triggers Docusign to send a follow-up contract using a template, then updates the contact information in HubSpot.
Docusign and CloudTalk integration alternatives

About Docusign
Integrate DocuSign with Latenode to automate contract workflows. Automatically send, track, and store signed documents. Trigger actions based on signature status, update databases, and alert teams. Latenode adds flexible logic and integrations beyond standard DocuSign options, with pay-per-execution pricing and visual flow design.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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See how Latenode works
FAQ Docusign and CloudTalk
How can I connect my Docusign account to CloudTalk using Latenode?
To connect your Docusign account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Docusign and click on "Connect".
- Authenticate your Docusign and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update CloudTalk when a document is signed?
Yes, with Latenode you can! Trigger updates in CloudTalk when a Docusign document is signed, ensuring your team is always informed. Use visual logic and JavaScript for custom handling.
What types of tasks can I perform by integrating Docusign with CloudTalk?
Integrating Docusign with CloudTalk allows you to perform various tasks, including:
- Automatically create new CloudTalk contacts from signed Docusign documents.
- Trigger CloudTalk calls when a Docusign envelope status changes to "completed".
- Update a CloudTalk contact's notes with details from a completed Docusign form.
- Send SMS notifications via CloudTalk after a document has been signed in Docusign.
- Log Docusign events in CloudTalk's activity history for better context.
How secure is the Docusign integration with CloudTalk on Latenode?
Latenode uses secure authentication protocols to ensure your data is protected during the Docusign and CloudTalk integration, with encryption in transit and at rest.
Are there any limitations to the Docusign and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Docusign and CloudTalk APIs may affect performance.
- Complex document parsing may require custom JavaScript code for advanced data extraction.
- Real-time synchronization is not guaranteed; delays may occur depending on API availability.