Docusign and Vitally Integration

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Automatically trigger customer success actions in Vitally when contracts are signed in Docusign. Latenode’s visual editor and affordable execution pricing make it easy to build and scale advanced, customized customer lifecycle automations without complex code.

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Docusign

Vitally

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Docusign and Vitally

Create a New Scenario to Connect Docusign and Vitally

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Docusign, triggered by another scenario, or executed manually (for testing purposes). In most cases, Docusign or Vitally will be your first step. To do this, click "Choose an app," find Docusign or Vitally, and select the appropriate trigger to start the scenario.

Add the Docusign Node

Select the Docusign node from the app selection panel on the right.

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Docusign

Configure the Docusign

Click on the Docusign node to configure it. You can modify the Docusign URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Docusign

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Connect Docusign

Sign In

Run node once

Add the Vitally Node

Next, click the plus (+) icon on the Docusign node, select Vitally from the list of available apps, and choose the action you need from the list of nodes within Vitally.

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Vitally

Authenticate Vitally

Now, click the Vitally node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vitally settings. Authentication allows you to use Vitally through Latenode.

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Vitally

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Sign In

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Configure the Docusign and Vitally Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Vitally Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Docusign and Vitally Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Docusign, Vitally, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Docusign and Vitally integration works as expected. Depending on your setup, data should flow between Docusign and Vitally (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Docusign and Vitally

Docusign + Vitally + Slack: When an envelope's status is updated in Docusign (e.g., signed), update a user's information in Vitally and then send a direct message in Slack to the account manager to notify them.

Vitally + Docusign + Pipedrive: When a user is updated in Vitally, send a contract for renewal via Docusign and log the renewal process in Pipedrive as an activity.

Docusign and Vitally integration alternatives

About Docusign

Integrate DocuSign with Latenode to automate contract workflows. Automatically send, track, and store signed documents. Trigger actions based on signature status, update databases, and alert teams. Latenode adds flexible logic and integrations beyond standard DocuSign options, with pay-per-execution pricing and visual flow design.

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About Vitally

Use Vitally in Latenode to centralize customer success data and automate actions based on health scores. Sync data, trigger alerts for at-risk users, and personalize support workflows, all within Latenode's visual editor. Combine Vitally's insights with other tools for smarter, automated customer lifecycle management.

See how Latenode works

FAQ Docusign and Vitally

How can I connect my Docusign account to Vitally using Latenode?

To connect your Docusign account to Vitally on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Docusign and click on "Connect".
  • Authenticate your Docusign and Vitally accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger customer success workflows upon document signature?

Yes, you can! Latenode's visual editor makes this easy. Automatically update Vitally when a Docusign contract is signed, streamlining onboarding and improving customer experience.

What types of tasks can I perform by integrating Docusign with Vitally?

Integrating Docusign with Vitally allows you to perform various tasks, including:

  • Create Vitally users when contracts are signed in Docusign.
  • Update customer stages in Vitally based on Docusign events.
  • Send personalized messages via Vitally after document completion.
  • Trigger internal notifications for CSMs when agreements close.
  • Archive completed Docusign documents and link them to Vitally profiles.

How can I automate document sending from Vitally using Docusign?

Use Latenode to trigger Docusign envelopes directly from Vitally. Automate contract sending based on customer milestones for faster turnaround.

Are there any limitations to the Docusign and Vitally integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Docusign templates may require advanced configuration in Latenode.
  • Vitally API rate limits may impact performance with high-volume workflows.
  • Custom field mappings between the two apps need careful setup.

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