How to connect Encharge and Userback
Create a New Scenario to Connect Encharge and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Encharge, triggered by another scenario, or executed manually (for testing purposes). In most cases, Encharge or Userback will be your first step. To do this, click "Choose an app," find Encharge or Userback, and select the appropriate trigger to start the scenario.

Add the Encharge Node
Select the Encharge node from the app selection panel on the right.

Encharge
Configure the Encharge
Click on the Encharge node to configure it. You can modify the Encharge URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the Encharge node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

Encharge
âš™
Userback
Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Encharge and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Encharge and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
âš™
AI Anthropic Claude 3
âš™
Userback
Trigger on Webhook
âš™
Encharge
âš™
âš™
Iterator
âš™
Webhook response
Save and Activate the Scenario
After configuring Encharge, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Encharge and Userback integration works as expected. Depending on your setup, data should flow between Encharge and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Encharge and Userback
Userback + Encharge + Slack: When new feedback is created in Userback, the automation updates the user details in Encharge and sends a message to a Slack channel to notify the team about the new feedback.
Userback + Encharge + Google Sheets: Whenever new feedback is submitted in Userback, the automation logs it into a Google Sheet, and adds a tag to the user's profile in Encharge based on the feedback type.
Encharge and Userback integration alternatives
About Encharge
Use Encharge in Latenode to automate personalized marketing. Build workflows that segment leads, trigger email sequences, and update customer profiles based on real-time behavior. Connect Encharge to any data source and use Latenode’s no-code tools or JavaScript to orchestrate sophisticated, event-driven campaigns without complex coding.
Similar apps
Related categories
About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
Related categories
See how Latenode works
FAQ Encharge and Userback
How can I connect my Encharge account to Userback using Latenode?
To connect your Encharge account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Encharge and click on "Connect".
- Authenticate your Encharge and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger email sequences based on Userback feedback?
Yes, you can! Latenode enables triggering Encharge email sequences based on specific feedback received in Userback. This closes the feedback loop and improves user engagement automatically.
What types of tasks can I perform by integrating Encharge with Userback?
Integrating Encharge with Userback allows you to perform various tasks, including:
- Automatically adding users to Encharge when they submit feedback in Userback.
- Triggering personalized email campaigns based on feedback sentiment.
- Updating user properties in Encharge with data collected from Userback surveys.
- Creating internal notifications for negative feedback received via Userback.
- Segmenting users in Encharge based on feature requests submitted in Userback.
What Encharge data can I access inside Latenode workflows?
You can access virtually all Encharge user data, including custom fields, tags, and activity history, to personalize Userback interactions using Latenode.
Are there any limitations to the Encharge and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical Userback data prior to integration may not be immediately accessible.
- Complex Userback survey logic may require custom JavaScript for full automation.
- Rate limits apply based on your Encharge and Userback subscription plans.