How to connect Facebook Messenger and Confluence
Create a New Scenario to Connect Facebook Messenger and Confluence
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Facebook Messenger, triggered by another scenario, or executed manually (for testing purposes). In most cases, Facebook Messenger or Confluence will be your first step. To do this, click "Choose an app," find Facebook Messenger or Confluence, and select the appropriate trigger to start the scenario.

Add the Facebook Messenger Node
Select the Facebook Messenger node from the app selection panel on the right.


Facebook Messenger

Configure the Facebook Messenger
Click on the Facebook Messenger node to configure it. You can modify the Facebook Messenger URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Confluence Node
Next, click the plus (+) icon on the Facebook Messenger node, select Confluence from the list of available apps, and choose the action you need from the list of nodes within Confluence.


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Authenticate Confluence
Now, click the Confluence node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Confluence settings. Authentication allows you to use Confluence through Latenode.
Configure the Facebook Messenger and Confluence Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Facebook Messenger and Confluence Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Facebook Messenger, Confluence, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Facebook Messenger and Confluence integration works as expected. Depending on your setup, data should flow between Facebook Messenger and Confluence (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Facebook Messenger and Confluence
Facebook Messenger + Confluence + Slack: When a new message is received in Facebook Messenger, the key parts of the conversation are archived as a new page in Confluence. A summary of the archived conversation is then sent to a designated Slack channel.
Confluence + Facebook Messenger + Jira: When a Confluence page is updated, a message is sent to a specified Facebook Messenger conversation to notify the participants of the update. Additionally, a new issue is created in Jira to track any potential bugs or tasks arising from the page update.
Facebook Messenger and Confluence integration alternatives

About Facebook Messenger
Connect Facebook Messenger to Latenode to automate customer support or send personalized updates. Build flows to handle inbound messages, trigger actions in other apps, and route conversations intelligently. Use Latenode's visual editor and scripting tools to scale communication workflows with custom logic, without step-based pricing.
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About Confluence
Automate Confluence tasks in Latenode: create pages, update content, or trigger workflows when pages change. Connect Confluence to other apps (like Jira or Slack) for streamlined project updates and notifications. Use Latenode’s visual editor and JS node for custom logic and efficient information sharing across teams.
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See how Latenode works
FAQ Facebook Messenger and Confluence
How can I connect my Facebook Messenger account to Confluence using Latenode?
To connect your Facebook Messenger account to Confluence on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Facebook Messenger and click on "Connect".
- Authenticate your Facebook Messenger and Confluence accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically save Facebook Messenger inquiries to Confluence?
Yes, you can! With Latenode, automatically create Confluence pages from Messenger inquiries. Leverage AI to summarize conversations before saving, making information readily accessible and saving time.
What types of tasks can I perform by integrating Facebook Messenger with Confluence?
Integrating Facebook Messenger with Confluence allows you to perform various tasks, including:
- Create Confluence pages from new Facebook Messenger messages.
- Update Confluence pages with summaries of Messenger conversations.
- Send notifications to Facebook Messenger when Confluence pages are updated.
- Archive Facebook Messenger conversations to Confluence for record-keeping.
- Trigger Confluence workflows based on keywords in Facebook Messenger.
Can I use JavaScript to customize my Messenger/Confluence workflows?
Yes! Latenode’s code blocks empower you to tailor your Facebook Messenger and Confluence automations with custom JavaScript logic. Extend functionality beyond no-code options.
Are there any limitations to the Facebook Messenger and Confluence integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Attachments from Facebook Messenger are not directly transferable to Confluence pages.
- Complex Confluence formatting may require custom JavaScript within Latenode.
- Real-time synchronization of all data might be subject to API rate limits.