Fibery and Customer.io Integration

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Fibery + Customer.io integration

Connect Fibery and Customer.io in minutes with Latenode.

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Swap Apps

Fibery

Customer.io

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Fibery and Customer.io

Create a New Scenario to Connect Fibery and Customer.io

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Fibery, triggered by another scenario, or executed manually (for testing purposes). In most cases, Fibery or Customer.io will be your first step. To do this, click "Choose an app," find Fibery or Customer.io, and select the appropriate trigger to start the scenario.

Add the Fibery Node

Select the Fibery node from the app selection panel on the right.

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Fibery

Configure the Fibery

Click on the Fibery node to configure it. You can modify the Fibery URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Fibery

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Run node once

Add the Customer.io Node

Next, click the plus (+) icon on the Fibery node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.

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Customer.io

Authenticate Customer.io

Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.

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Configure the Fibery and Customer.io Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Customer.io Oauth 2.0

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Run node once

Set Up the Fibery and Customer.io Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Fibery, Customer.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Fibery and Customer.io integration works as expected. Depending on your setup, data should flow between Fibery and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Fibery and Customer.io

Fibery + Customer.io + Slack: When a new feature request is created or updated in Fibery, customer profiles in Customer.io are updated to reflect the request. A message is then sent to a designated Slack channel to notify the product team about the new or updated request.

Customer.io + Fibery + Google Sheets: When a customer event is tracked in Customer.io, the information is used to create an entity in Fibery. The data from Fibery is then added as a new row to a Google Sheet for reporting purposes.

Fibery and Customer.io integration alternatives

About Fibery

Sync Fibery's structured data—tasks, projects, wikis—into Latenode for automated workflows. Trigger actions like sending notifications on status changes or updating other tools. Latenode adds logic and integrations Fibery lacks, building complex flows with no code. Automate cross-functional workflows beyond Fibery's native capabilities.

About Customer.io

Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.

See how Latenode works

FAQ Fibery and Customer.io

How can I connect my Fibery account to Customer.io using Latenode?

To connect your Fibery account to Customer.io on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Fibery and click on "Connect".
  • Authenticate your Fibery and Customer.io accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger Customer.io emails from Fibery updates?

Yes, you can! With Latenode, automate emails in Customer.io when Fibery items change. Keep customers informed about project progress and updates, enhancing engagement.

What types of tasks can I perform by integrating Fibery with Customer.io?

Integrating Fibery with Customer.io allows you to perform various tasks, including:

  • Create Customer.io profiles from new Fibery users.
  • Update Customer.io segments based on Fibery data changes.
  • Send personalized email sequences based on Fibery project milestones.
  • Trigger in-app messages in Customer.io from Fibery support requests.
  • Log Customer.io events back to Fibery for enhanced reporting.

Can I use JavaScript to transform data between Fibery and Customer.io?

Yes, Latenode allows you to use JavaScript to transform data. This ensures seamless compatibility between Fibery and Customer.io, enabling complex data mappings.

Are there any limitations to the Fibery and Customer.io integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require JavaScript coding.
  • Real-time synchronization depends on the APIs rate limits.
  • Historical data migration might require custom workflow design.

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