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Automatically enrich Freshdesk tickets with LinkedIn Personal Account data for faster, more personalized support. Latenode's visual editor and flexible API integration make custom workflows simple, while affordable pricing ensures scalability as your support volume grows.
Connect Freshdesk and LinkedIn Personal Account in minutes with Latenode.
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LinkedIn Personal Account
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Create a New Scenario to Connect Freshdesk and LinkedIn Personal Account
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Freshdesk, triggered by another scenario, or executed manually (for testing purposes). In most cases, Freshdesk or LinkedIn Personal Account will be your first step. To do this, click "Choose an app," find Freshdesk or LinkedIn Personal Account, and select the appropriate trigger to start the scenario.
Add the Freshdesk Node
Select the Freshdesk node from the app selection panel on the right.
Freshdesk
Configure the Freshdesk
Click on the Freshdesk node to configure it. You can modify the Freshdesk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the LinkedIn Personal Account Node
Next, click the plus (+) icon on the Freshdesk node, select LinkedIn Personal Account from the list of available apps, and choose the action you need from the list of nodes within LinkedIn Personal Account.
Freshdesk
โ
LinkedIn Personal Account
Authenticate LinkedIn Personal Account
Now, click the LinkedIn Personal Account node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LinkedIn Personal Account settings. Authentication allows you to use LinkedIn Personal Account through Latenode.
Configure the Freshdesk and LinkedIn Personal Account Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Freshdesk and LinkedIn Personal Account Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
โ
AI Anthropic Claude 3
โ
LinkedIn Personal Account
Trigger on Webhook
โ
Freshdesk
โ
โ
Iterator
โ
Webhook response
Save and Activate the Scenario
After configuring Freshdesk, LinkedIn Personal Account, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Freshdesk and LinkedIn Personal Account integration works as expected. Depending on your setup, data should flow between Freshdesk and LinkedIn Personal Account (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Freshdesk + Slack + LinkedIn Personal Account: When a Freshdesk ticket is updated, specifically when it's resolved, a message is sent to a designated Slack channel to notify the team. Simultaneously, a post is created and shared on LinkedIn to announce the resolution publicly.
LinkedIn Personal Account + Freshdesk + Google Sheets: When a new message is received on LinkedIn, the automation searches for a corresponding contact in Freshdesk. If found, the contact's details and ticket information are added to a Google Sheet for tracking support interactions.
About Freshdesk
Sync Freshdesk tickets with other apps in Latenode to automate support workflows. Update databases, trigger alerts, or generate reports based on ticket status, all without code. Connect Freshdesk to your CRM or marketing tools to close the loop on customer issues. Less manual work, more automation.
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About LinkedIn Personal Account
Automate LinkedIn tasks in Latenode to streamline lead generation or job searching. Extract profile data, send connection requests, or post updates without manual effort. Combine it with other apps to enrich leads or trigger follow-ups. Visually design custom workflows; scale tasks without code or per-step fees.
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How can I connect my Freshdesk account to LinkedIn Personal Account using Latenode?
To connect your Freshdesk account to LinkedIn Personal Account on Latenode, follow these steps:
Can I automatically send LinkedIn messages to new Freshdesk contacts?
Yes, you can! Latenode's visual builder makes it easy to automate personalized LinkedIn messages based on new Freshdesk contacts, enhancing engagement and streamlining outreach.
What types of tasks can I perform by integrating Freshdesk with LinkedIn Personal Account?
Integrating Freshdesk with LinkedIn Personal Account allows you to perform various tasks, including:
Can I use JavaScript code to transform Freshdesk data on Latenode?
Yes! Latenode allows you to use JavaScript code blocks to transform data from Freshdesk, enabling complex data manipulations beyond simple no-code options.
Are there any limitations to the Freshdesk and LinkedIn Personal Account integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: