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Automatically create Miro boards from Freshdesk tickets to visually map customer issues and brainstorm solutions, leveraging Latenode’s visual editor for easier, customizable workflows, plus affordable execution-based pricing.
Connect Freshdesk and Miro in minutes with Latenode.
Create Freshdesk to Miro workflow
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Create a New Scenario to Connect Freshdesk and Miro
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Freshdesk, triggered by another scenario, or executed manually (for testing purposes). In most cases, Freshdesk or Miro will be your first step. To do this, click "Choose an app," find Freshdesk or Miro, and select the appropriate trigger to start the scenario.
Add the Freshdesk Node
Select the Freshdesk node from the app selection panel on the right.
Freshdesk
Configure the Freshdesk
Click on the Freshdesk node to configure it. You can modify the Freshdesk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Miro Node
Next, click the plus (+) icon on the Freshdesk node, select Miro from the list of available apps, and choose the action you need from the list of nodes within Miro.
Freshdesk
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Miro
Authenticate Miro
Now, click the Miro node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Miro settings. Authentication allows you to use Miro through Latenode.
Configure the Freshdesk and Miro Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Freshdesk and Miro Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Miro
Trigger on Webhook
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Freshdesk
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Freshdesk, Miro, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Freshdesk and Miro integration works as expected. Depending on your setup, data should flow between Freshdesk and Miro (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Freshdesk + Miro + Slack: When a new, high-priority ticket is created in Freshdesk, a new board is created in Miro to visually collaborate on solutions. The relevant Slack team is notified with a link to the Miro board.
Miro + Freshdesk + Jira: When a new board is created in Miro, a corresponding ticket is created in Freshdesk to track customer feedback. Then, a Jira issue is created and linked to the Freshdesk ticket to track development efforts.
About Freshdesk
Sync Freshdesk tickets with other apps in Latenode to automate support workflows. Update databases, trigger alerts, or generate reports based on ticket status, all without code. Connect Freshdesk to your CRM or marketing tools to close the loop on customer issues. Less manual work, more automation.
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About Miro
Automate Miro board updates based on triggers from other apps. Latenode connects Miro to your workflows, enabling automatic creation of cards, text, or frames. Update Miro based on data from CRMs, databases, or project management tools, reducing manual work. Perfect for agile project tracking and visual process management, inside fully automated scenarios.
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How can I connect my Freshdesk account to Miro using Latenode?
To connect your Freshdesk account to Miro on Latenode, follow these steps:
Can I automatically create Miro boards from new Freshdesk tickets?
Yes, you can! Latenode enables automated Miro board creation from Freshdesk tickets. Streamline project planning and collaboration triggered by support requests, enhancing team efficiency.
What types of tasks can I perform by integrating Freshdesk with Miro?
Integrating Freshdesk with Miro allows you to perform various tasks, including:
HowsecureisFreshdeskdatawhenintegratedwithMiroonLatenode?
Latenode uses secure authentication protocols and encryption to protect your Freshdesk and Miro data during integration and workflow execution.
Are there any limitations to the Freshdesk and Miro integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: