Getform and Atera Integration

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Automatically create Atera tickets from Getform submissions, ensuring no customer request is missed. Latenode's visual editor and affordable execution pricing make it easier than ever to manage support workflows. Add custom logic with JavaScript for advanced ticket routing.

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Getform

Atera

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Getform and Atera

Create a New Scenario to Connect Getform and Atera

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Getform, triggered by another scenario, or executed manually (for testing purposes). In most cases, Getform or Atera will be your first step. To do this, click "Choose an app," find Getform or Atera, and select the appropriate trigger to start the scenario.

Add the Getform Node

Select the Getform node from the app selection panel on the right.

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Configure the Getform

Click on the Getform node to configure it. You can modify the Getform URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Atera Node

Next, click the plus (+) icon on the Getform node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.

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Authenticate Atera

Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.

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Configure the Getform and Atera Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Getform and Atera Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Getform, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Getform and Atera integration works as expected. Depending on your setup, data should flow between Getform and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Getform and Atera

Getform + Atera + Slack: When a new support request is submitted via Getform, a ticket is created in Atera, and a notification is sent to a designated Slack channel to alert agents.

Atera + Getform + Google Sheets: When an Atera ticket is updated, the update details, combined with related Getform submission data, are logged in a Google Sheet for easy reporting and analysis.

Getform and Atera integration alternatives

About Getform

Use Getform inside Latenode to capture form submissions and instantly trigger automated workflows. Route form data to databases, CRMs, or email marketing tools. Validate and transform entries with JS code blocks, AI, or no-code tools. Easily build multi-step automations without complex coding and scale up your lead capture processes.

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

See how Latenode works

FAQ Getform and Atera

How can I connect my Getform account to Atera using Latenode?

To connect your Getform account to Atera on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Getform and click on "Connect".
  • Authenticate your Getform and Atera accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Atera tickets from Getform submissions?

Yes, you can! Latenode allows you to automatically create Atera tickets from new Getform submissions, ensuring faster response times and streamlined support workflows.

What types of tasks can I perform by integrating Getform with Atera?

Integrating Getform with Atera allows you to perform various tasks, including:

  • Create new Atera tickets from Getform submissions with custom fields.
  • Update Atera ticket statuses based on Getform response data.
  • Send automated confirmation emails via Getform upon Atera ticket creation.
  • Log Getform submission details as notes in Atera tickets.
  • Trigger Atera automations when specific Getform data is received.

How can I filter Getform submissions before creating Atera tickets?

Use Latenode's no-code filters or JavaScript blocks to process Getform data and create Atera tickets only for relevant submissions based on specified criteria.

Are there any limitations to the Getform and Atera integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript knowledge.
  • Large file uploads from Getform might affect workflow performance.
  • Custom Atera fields need to be manually mapped to Getform data.

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