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How to connect Github and CloudTalk
Create a New Scenario to Connect Github and CloudTalk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Github, triggered by another scenario, or executed manually (for testing purposes). In most cases, Github or CloudTalk will be your first step. To do this, click "Choose an app," find Github or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Github Node
Select the Github node from the app selection panel on the right.
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Add the CloudTalk Node
Next, click the plus (+) icon on the Github node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
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Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Github and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Github and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Github, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Github and CloudTalk integration works as expected. Depending on your setup, data should flow between Github and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Github and CloudTalk
Github + CloudTalk + Slack: When a new issue is created in Github, CloudTalk initiates a call to the assigned developer (if their phone number is in CloudTalk), and a Slack message is sent to a designated team channel to inform them about the new high-priority issue.
CloudTalk + Github + Google Sheets: When a call is missed in CloudTalk, the call details are logged to a Google Sheet. If the same issue persists (based on certain keywords or criteria), a Github issue is automatically created to track the persistent problem.
Github and CloudTalk integration alternatives
About Github
Automate code management with Github in Latenode. Trigger workflows on commits, pull requests, or issues. Build automated CI/CD pipelines, track code changes, and sync repo data with project management tools. Scale code-related automations easily and add custom logic with JavaScript nodes.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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FAQ Github and CloudTalk
How can I connect my Github account to CloudTalk using Latenode?
To connect your Github account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Github and click on "Connect".
- Authenticate your Github and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create CloudTalk tasks from new Github issues?
Yes, you can! Latenode's visual editor simplifies this. Automatically create tasks for agents, ensuring prompt follow-up on reported issues, enhancing customer support efficiency.
What types of tasks can I perform by integrating Github with CloudTalk?
Integrating Github with CloudTalk allows you to perform various tasks, including:
- Create CloudTalk call tasks when new Github issues are opened.
- Send SMS notifications via CloudTalk for urgent Github pull request reviews.
- Update Github issues with notes from CloudTalk call summaries.
- Trigger CloudTalk callbacks based on Github repository activity.
- Log CloudTalk agent activity related to Github issue resolution.
What Github events can trigger workflows in Latenode?
Latenode can trigger workflows from new issues, pull requests, commits, releases, and more, providing automation opportunities.
Are there any limitations to the Github and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript code.
- Rate limits imposed by Github and CloudTalk APIs can affect workflow speed.
- Historical data migration between the platforms might need a separate solution.
