How to connect Google AI and Delighted
Create a New Scenario to Connect Google AI and Delighted
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google AI, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google AI or Delighted will be your first step. To do this, click "Choose an app," find Google AI or Delighted, and select the appropriate trigger to start the scenario.

Add the Google AI Node
Select the Google AI node from the app selection panel on the right.

Google AI
Configure the Google AI
Click on the Google AI node to configure it. You can modify the Google AI URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Google AI node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Google AI and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google AI and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Google AI
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Google AI, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google AI and Delighted integration works as expected. Depending on your setup, data should flow between Google AI and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google AI and Delighted
Delighted + Google AI + Slack: When a new response is received in Delighted, analyze the feedback using Google AI (Gemini). If the message sentiment is negative, send an alert to a Slack channel.
Delighted + Google AI + Zendesk: When a new response is received in Delighted, if the response indicates low satisfaction, use Google AI (Gemini) to generate a draft response. Add the AI-generated response as a comment to the corresponding ticket in Zendesk.
Google AI and Delighted integration alternatives
About Google AI
Use Google AI in Latenode to add smarts to your workflows. Process text, translate languages, or analyze images automatically. Unlike direct API calls, Latenode lets you combine AI with other apps, add logic, and scale without code. Automate content moderation, sentiment analysis, and more.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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See how Latenode works
FAQ Google AI and Delighted
How can I connect my Google AI account to Delighted using Latenode?
To connect your Google AI account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google AI and click on "Connect".
- Authenticate your Google AI and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I analyze survey responses using Google AI?
Yes, you can! Automatically analyze Delighted survey responses with Google AI via Latenode, extracting sentiment and key themes to improve customer experience efficiently.
What types of tasks can I perform by integrating Google AI with Delighted?
Integrating Google AI with Delighted allows you to perform various tasks, including:
- Automatically analyze survey feedback for sentiment.
- Generate personalized follow-up questions.
- Categorize customer feedback based on topics.
- Identify trends in customer satisfaction data.
- Trigger alerts for negative feedback via AI analysis.
How can I automate customer feedback analysis?
Latenode allows you to automate Delighted survey analysis using Google AI, identifying key themes and sentiment, and saving time.
Are there any limitations to the Google AI and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex AI models may require significant processing time.
- API rate limits of Google AI and Delighted apply.
- Custom JavaScript code may be needed for advanced data transformations.