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Automate instant customer support: Use Google AI to analyze WhatsApp Business Cloud messages and provide tailored responses. Build complex conversational flows visually and scale affordably on Latenode.
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WhatsApp Business Cloud
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Create a New Scenario to Connect Google AI and WhatsApp Business Cloud
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google AI, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google AI or WhatsApp Business Cloud will be your first step. To do this, click "Choose an app," find Google AI or WhatsApp Business Cloud, and select the appropriate trigger to start the scenario.
Add the Google AI Node
Select the Google AI node from the app selection panel on the right.
Google AI
Configure the Google AI
Click on the Google AI node to configure it. You can modify the Google AI URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the WhatsApp Business Cloud Node
Next, click the plus (+) icon on the Google AI node, select WhatsApp Business Cloud from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Business Cloud.
Google AI
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WhatsApp Business Cloud
Authenticate WhatsApp Business Cloud
Now, click the WhatsApp Business Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Business Cloud settings. Authentication allows you to use WhatsApp Business Cloud through Latenode.
Configure the Google AI and WhatsApp Business Cloud Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google AI and WhatsApp Business Cloud Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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WhatsApp Business Cloud
Trigger on Webhook
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Google AI
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Google AI, WhatsApp Business Cloud, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Google AI and WhatsApp Business Cloud integration works as expected. Depending on your setup, data should flow between Google AI and WhatsApp Business Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
WhatsApp Business Cloud + Google AI + Google Sheets: When a new message is received in WhatsApp Business Cloud, it is sent to Google AI to summarize the message. The summary, along with the original message, is then added as a new row in a Google Sheet for analysis.
WhatsApp Business Cloud + Google AI + Zendesk: When a new message is received in WhatsApp Business Cloud, it is sent to Google AI for sentiment analysis using Gemini. Based on the sentiment analysis, a Zendesk ticket is created with appropriate priority and tags.
About Google AI
Use Google AI in Latenode to add smarts to your workflows. Process text, translate languages, or analyze images automatically. Unlike direct API calls, Latenode lets you combine AI with other apps, add logic, and scale without code. Automate content moderation, sentiment analysis, and more.
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About WhatsApp Business Cloud
Use WhatsApp Business Cloud in Latenode for automated messaging workflows. Send personalized updates, order confirmations, or support replies. Integrate it with your CRM, e-commerce platform, or database. Automate routing and customize messages with Latenode's visual editor and JavaScript support for flexible, scalable communication.
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Connect Google AI and WhatsApp Business Cloud in minutes with Latenode.
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How can I connect my Google AI account to WhatsApp Business Cloud using Latenode?
To connect your Google AI account to WhatsApp Business Cloud on Latenode, follow these steps:
Can I automatically translate customer inquiries via WhatsApp?
Yes, you can! Latenode's visual editor makes it easy to use Google AI to translate incoming WhatsApp messages and send automated responses in the customer's language, improving engagement.
What types of tasks can I perform by integrating Google AI with WhatsApp Business Cloud?
Integrating Google AI with WhatsApp Business Cloud allows you to perform various tasks, including:
Can I use custom Google AI models within Latenode workflows?
Yes, you can. Latenode allows you to integrate custom Google AI models using JavaScript blocks for advanced, tailored automation.
Are there any limitations to the Google AI and WhatsApp Business Cloud integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: