How to connect Google AI and WhatsApp Business Cloud
Create a New Scenario to Connect Google AI and WhatsApp Business Cloud
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google AI, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google AI or WhatsApp Business Cloud will be your first step. To do this, click "Choose an app," find Google AI or WhatsApp Business Cloud, and select the appropriate trigger to start the scenario.

Add the Google AI Node
Select the Google AI node from the app selection panel on the right.

Google AI
Configure the Google AI
Click on the Google AI node to configure it. You can modify the Google AI URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the WhatsApp Business Cloud Node
Next, click the plus (+) icon on the Google AI node, select WhatsApp Business Cloud from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Business Cloud.

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Authenticate WhatsApp Business Cloud
Now, click the WhatsApp Business Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Business Cloud settings. Authentication allows you to use WhatsApp Business Cloud through Latenode.
Configure the Google AI and WhatsApp Business Cloud Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google AI and WhatsApp Business Cloud Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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WhatsApp Business Cloud
Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring Google AI, WhatsApp Business Cloud, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google AI and WhatsApp Business Cloud integration works as expected. Depending on your setup, data should flow between Google AI and WhatsApp Business Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google AI and WhatsApp Business Cloud
WhatsApp Business Cloud + Google AI + Google Sheets: When a new message is received in WhatsApp Business Cloud, it is sent to Google AI to summarize the message. The summary, along with the original message, is then added as a new row in a Google Sheet for analysis.
WhatsApp Business Cloud + Google AI + Zendesk: When a new message is received in WhatsApp Business Cloud, it is sent to Google AI for sentiment analysis using Gemini. Based on the sentiment analysis, a Zendesk ticket is created with appropriate priority and tags.
Google AI and WhatsApp Business Cloud integration alternatives
About Google AI
Use Google AI in Latenode to add smarts to your workflows. Process text, translate languages, or analyze images automatically. Unlike direct API calls, Latenode lets you combine AI with other apps, add logic, and scale without code. Automate content moderation, sentiment analysis, and more.
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About WhatsApp Business Cloud
Use WhatsApp Business Cloud in Latenode for automated messaging workflows. Send personalized updates, order confirmations, or support replies. Integrate it with your CRM, e-commerce platform, or database. Automate routing and customize messages with Latenode's visual editor and JavaScript support for flexible, scalable communication.
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FAQ Google AI and WhatsApp Business Cloud
How can I connect my Google AI account to WhatsApp Business Cloud using Latenode?
To connect your Google AI account to WhatsApp Business Cloud on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google AI and click on "Connect".
- Authenticate your Google AI and WhatsApp Business Cloud accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically translate customer inquiries via WhatsApp?
Yes, you can! Latenode's visual editor makes it easy to use Google AI to translate incoming WhatsApp messages and send automated responses in the customer's language, improving engagement.
What types of tasks can I perform by integrating Google AI with WhatsApp Business Cloud?
Integrating Google AI with WhatsApp Business Cloud allows you to perform various tasks, including:
- Generating personalized product descriptions in WhatsApp based on AI insights.
- Summarizing customer feedback from WhatsApp chats using Google AI.
- Creating automated replies for common questions using AI-powered chatbots.
- Analyzing customer sentiment in WhatsApp messages using Google AI's natural language processing.
- Sending tailored product recommendations via WhatsApp based on AI analysis.
Can I use custom Google AI models within Latenode workflows?
Yes, you can. Latenode allows you to integrate custom Google AI models using JavaScript blocks for advanced, tailored automation.
Are there any limitations to the Google AI and WhatsApp Business Cloud integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Google AI's API usage is subject to Google's rate limits.
- WhatsApp Business Cloud has its own messaging policies.
- Complex AI models may require more processing time.