How to connect Google Cloud Pub\Sub and LiveChat
Create a New Scenario to Connect Google Cloud Pub\Sub and LiveChat
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Cloud Pub\Sub, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Cloud Pub\Sub or LiveChat will be your first step. To do this, click "Choose an app," find Google Cloud Pub\Sub or LiveChat, and select the appropriate trigger to start the scenario.

Add the Google Cloud Pub\Sub Node
Select the Google Cloud Pub\Sub node from the app selection panel on the right.


Google Cloud Pub\Sub

Configure the Google Cloud Pub\Sub
Click on the Google Cloud Pub\Sub node to configure it. You can modify the Google Cloud Pub\Sub URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the LiveChat Node
Next, click the plus (+) icon on the Google Cloud Pub\Sub node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.


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LiveChat

Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Google Cloud Pub\Sub and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Cloud Pub\Sub and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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LiveChat
Trigger on Webhook
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Save and Activate the Scenario
After configuring Google Cloud Pub\Sub, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Cloud Pub\Sub and LiveChat integration works as expected. Depending on your setup, data should flow between Google Cloud Pub\Sub and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google Cloud Pub\Sub and LiveChat
Google Cloud Pub\Sub + LiveChat + Google Sheets: When a new message is received in Google Cloud Pub/Sub, forward the message to LiveChat. Then, log the message details, including timestamp and content, into a Google Sheets spreadsheet for tracking and analysis.
LiveChat + Google Cloud Pub\Sub + Slack: When a specific Pub/Sub event is mentioned in a LiveChat conversation (identified by keyword or tag), send a notification to a designated Slack channel. This keeps the team informed about relevant Pub/Sub events discussed in customer interactions.
Google Cloud Pub\Sub and LiveChat integration alternatives

About Google Cloud Pub\Sub
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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FAQ Google Cloud Pub\Sub and LiveChat
How can I connect my Google Cloud Pub\Sub account to LiveChat using Latenode?
To connect your Google Cloud Pub\Sub account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google Cloud Pub\Sub and click on "Connect".
- Authenticate your Google Cloud Pub\Sub and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I forward Pub\Sub messages to LiveChat agents?
Yes, you can! Latenode enables seamless message forwarding. Automatically alert agents to critical events published to Pub\Sub, improving response times and customer satisfaction.
What types of tasks can I perform by integrating Google Cloud Pub\Sub with LiveChat?
Integrating Google Cloud Pub\Sub with LiveChat allows you to perform various tasks, including:
- Send new Pub\Sub messages to a specific LiveChat agent.
- Create LiveChat tickets based on Pub\Sub message content.
- Automatically notify agents of critical system alerts from Pub\Sub.
- Update LiveChat customer details with Pub\Sub data.
- Trigger LiveChat actions based on Pub\Sub topic subscriptions.
How does Latenode handle Pub/Sub message authentication?
Latenode uses secure authentication methods to handle Google Cloud Pub\Sub messages, ensuring your data is protected during the integration process.
Are there any limitations to the Google Cloud Pub\Sub and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Message size limits are dependent on Google Cloud Pub\Sub's constraints.
- Complex data transformations may require custom JavaScript code.
- High-volume Pub/Sub messages may impact LiveChat agent response times.