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Automatically archive Zendesk ticket attachments in Google Cloud Storage for compliance. Latenode’s visual editor makes building complex storage logic easy, and affordable execution-based pricing saves on archival costs.
Connect Google Cloud Storage and Zendesk in minutes with Latenode.
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Cloud Storage, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Cloud Storage or Zendesk will be your first step. To do this, click "Choose an app," find Google Cloud Storage or Zendesk, and select the appropriate trigger to start the scenario.

Select the Google Cloud Storage node from the app selection panel on the right.

Google Cloud Storage
Click on the Google Cloud Storage node to configure it. You can modify the Google Cloud Storage URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Google Cloud Storage node, select Zendesk from the list of available apps, and choose the action you need from the list of nodes within Zendesk.

Google Cloud Storage
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Zendesk
Now, click the Zendesk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk settings. Authentication allows you to use Zendesk through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Zendesk
Trigger on Webhook
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Google Cloud Storage
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Iterator
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Webhook response
After configuring Google Cloud Storage, Zendesk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the Google Cloud Storage and Zendesk integration works as expected. Depending on your setup, data should flow between Google Cloud Storage and Zendesk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Google Cloud Storage + Zendesk + Slack: When a new file is uploaded to a specific bucket in Google Cloud Storage, a Zendesk ticket is created to address the content of the file, and a notification is sent to a Slack channel to inform the team about the new ticket.
Zendesk + Google Cloud Storage + Google Sheets: When a ticket is updated in Zendesk, its data is backed up to a file in Google Cloud Storage, and a log entry is added to a Google Sheet to track the backup.
About Google Cloud Storage
Use Google Cloud Storage in Latenode for automated file management. Upload, download, and manage files in your workflows. Automate backups, data archiving, or image processing. Connect GCS to other apps for seamless data transfer and triggering events. Latenode's visual editor simplifies complex file-based automations.
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About Zendesk
Automate Zendesk ticket management within Latenode. Update tickets based on external events, route requests using AI, and sync data across platforms. Close the loop between support and other systems using visual flows, JavaScript, and webhooks—reducing manual work.
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How can I connect my Google Cloud Storage account to Zendesk using Latenode?
To connect your Google Cloud Storage account to Zendesk on Latenode, follow these steps:
Can I automatically backup Zendesk tickets to Google Cloud Storage?
Yes, you can! Latenode's visual editor simplifies creating automated backups of Zendesk tickets to Google Cloud Storage, ensuring data security and compliance without complex coding.
What types of tasks can I perform by integrating Google Cloud Storage with Zendesk?
Integrating Google Cloud Storage with Zendesk allows you to perform various tasks, including:
HowsecureisGoogleCloudStorageintegrationwithZendeskonLatenode?
Latenode employs robust encryption and secure authentication protocols to protect data during Google Cloud Storage and Zendesk integration. Your data remains secure.
Are there any limitations to the Google Cloud Storage and Zendesk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: