Google Dialogflow ES and Canny Integration

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Automatically create Canny feature requests from Google Dialogflow ES conversations. Latenode's visual editor makes it simple to connect user feedback to your roadmap, while our execution-based pricing keeps costs predictable as you scale.

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Google Dialogflow ES

Canny

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google Dialogflow ES and Canny

Create a New Scenario to Connect Google Dialogflow ES and Canny

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Dialogflow ES, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Dialogflow ES or Canny will be your first step. To do this, click "Choose an app," find Google Dialogflow ES or Canny, and select the appropriate trigger to start the scenario.

Add the Google Dialogflow ES Node

Select the Google Dialogflow ES node from the app selection panel on the right.

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Google Dialogflow ES

Configure the Google Dialogflow ES

Click on the Google Dialogflow ES node to configure it. You can modify the Google Dialogflow ES URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Canny Node

Next, click the plus (+) icon on the Google Dialogflow ES node, select Canny from the list of available apps, and choose the action you need from the list of nodes within Canny.

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Authenticate Canny

Now, click the Canny node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Canny settings. Authentication allows you to use Canny through Latenode.

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Configure the Google Dialogflow ES and Canny Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Canny Oauth 2.0

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Run node once

Set Up the Google Dialogflow ES and Canny Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Google Dialogflow ES, Canny, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google Dialogflow ES and Canny integration works as expected. Depending on your setup, data should flow between Google Dialogflow ES and Canny (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google Dialogflow ES and Canny

Google Dialogflow ES + Canny + Slack: When Dialogflow ES detects negative customer feedback (through intent detection), a new post is created in Canny to track the feedback. The product team receives a notification in Slack about the new Canny post.

Canny + Google Dialogflow ES + Gmail: When a feature request in Canny receives a new vote, the feedback text from Canny is used by Dialogflow to summarize it into key points. These summarized key points are then emailed to stakeholders via Gmail.

Google Dialogflow ES and Canny integration alternatives

About Google Dialogflow ES

Use Google Dialogflow ES in Latenode to build smart chatbots and automate customer service tasks. Connect Dialogflow to your databases, CRMs, or other apps for personalized responses. Create visual workflows that handle complex conversations without code, adding custom logic with JavaScript where needed. Scale your AI-powered interactions using Latenode's flexible automation platform.

About Canny

Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.

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FAQ Google Dialogflow ES and Canny

How can I connect my Google Dialogflow ES account to Canny using Latenode?

To connect your Google Dialogflow ES account to Canny on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google Dialogflow ES and click on "Connect".
  • Authenticate your Google Dialogflow ES and Canny accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Canny posts from Dialogflow conversations?

Yes, you can. Latenode allows seamless integration, automatically turning intent-identified suggestions from Google Dialogflow ES into actionable Canny posts, improving product feedback collection.

What types of tasks can I perform by integrating Google Dialogflow ES with Canny?

Integrating Google Dialogflow ES with Canny allows you to perform various tasks, including:

  • Create new feature requests in Canny based on user feedback in Dialogflow.
  • Update existing Canny posts with new insights from Dialogflow interactions.
  • Trigger Dialogflow intents based on changes in Canny post status.
  • Analyze customer sentiment from Dialogflow and update Canny post tags.
  • Automatically respond to users in Dialogflow about Canny feature request updates.

Can I use JavaScript to customize my Google Dialogflow ES integration?

Yes, Latenode lets you use JavaScript code blocks to deeply customize the Google Dialogflow ES integration and handle complex data transformations.

Are there any limitations to the Google Dialogflow ES and Canny integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Dialogflow entities may require custom JavaScript parsing.
  • Canny API rate limits apply to automated post creation and updates.
  • Very large data transfers might require optimization for performance.

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