How to connect Google Dialogflow ES and Captions
Create a New Scenario to Connect Google Dialogflow ES and Captions
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Dialogflow ES, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Dialogflow ES or Captions will be your first step. To do this, click "Choose an app," find Google Dialogflow ES or Captions, and select the appropriate trigger to start the scenario.

Add the Google Dialogflow ES Node
Select the Google Dialogflow ES node from the app selection panel on the right.

Google Dialogflow ES
Configure the Google Dialogflow ES
Click on the Google Dialogflow ES node to configure it. You can modify the Google Dialogflow ES URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Captions Node
Next, click the plus (+) icon on the Google Dialogflow ES node, select Captions from the list of available apps, and choose the action you need from the list of nodes within Captions.

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Authenticate Captions
Now, click the Captions node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Captions settings. Authentication allows you to use Captions through Latenode.
Configure the Google Dialogflow ES and Captions Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Dialogflow ES and Captions Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Captions
Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring Google Dialogflow ES, Captions, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Dialogflow ES and Captions integration works as expected. Depending on your setup, data should flow between Google Dialogflow ES and Captions (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google Dialogflow ES and Captions
Google Dialogflow ES + Captions + Google Sheets: When a customer service call transcript is available, Dialogflow analyzes the intent and sentiment. Captions provides transcript. The insights, along with the transcript link, are then logged in Google Sheets for reporting and analysis.
Captions + Google Dialogflow ES + Slack: After a training video caption is generated, Dialogflow analyzes user feedback or comments related to that video. If negative feedback is detected, a Slack message is sent to instructors, alerting them to potential issues with the training material.
Google Dialogflow ES and Captions integration alternatives
About Google Dialogflow ES
Use Google Dialogflow ES in Latenode to build smart chatbots and automate customer service tasks. Connect Dialogflow to your databases, CRMs, or other apps for personalized responses. Create visual workflows that handle complex conversations without code, adding custom logic with JavaScript where needed. Scale your AI-powered interactions using Latenode's flexible automation platform.
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About Captions
Need accurate, automated captions for videos? Integrate Captions with Latenode to generate and sync subtitles across platforms. Automate video accessibility for marketing, training, or support. Latenode adds scheduling, file handling, and error control to Captions, making scalable captioning workflows simple and efficient.
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FAQ Google Dialogflow ES and Captions
How can I connect my Google Dialogflow ES account to Captions using Latenode?
To connect your Google Dialogflow ES account to Captions on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google Dialogflow ES and click on "Connect".
- Authenticate your Google Dialogflow ES and Captions accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically transcribe agent responses from Dialogflow?
Yes, you can. Latenode's visual editor makes it easy to trigger Captions from Dialogflow events, creating searchable transcripts for quality assurance and training.
What types of tasks can I perform by integrating Google Dialogflow ES with Captions?
Integrating Google Dialogflow ES with Captions allows you to perform various tasks, including:
- Create automatic transcripts of customer service interactions.
- Analyze conversation data for sentiment and key topics.
- Trigger alerts based on conversation keywords.
- Store transcripts in cloud storage for compliance.
- Generate reports on agent performance.
How do I handle errors from Dialogflow in Latenode?
Latenode's error handling lets you define actions (notifications/retries) for Google Dialogflow ES errors ensuring reliable automation.
Are there any limitations to the Google Dialogflow ES and Captions integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Dialogflow setups may require advanced Latenode skills.
- Captions’ free tier limits may affect transcription volume.
- Real-time, sub-second transcriptions aren't guaranteed.