Google Dialogflow ES and Vitally Integration

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Automatically update Vitally with insights from Google Dialogflow ES conversations, ensuring customer success teams have complete context. Latenode’s visual editor makes complex logic simple, and affordable execution-based pricing helps scale your automations.

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Google Dialogflow ES

Vitally

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google Dialogflow ES and Vitally

Create a New Scenario to Connect Google Dialogflow ES and Vitally

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Dialogflow ES, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Dialogflow ES or Vitally will be your first step. To do this, click "Choose an app," find Google Dialogflow ES or Vitally, and select the appropriate trigger to start the scenario.

Add the Google Dialogflow ES Node

Select the Google Dialogflow ES node from the app selection panel on the right.

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Google Dialogflow ES

Configure the Google Dialogflow ES

Click on the Google Dialogflow ES node to configure it. You can modify the Google Dialogflow ES URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Add the Vitally Node

Next, click the plus (+) icon on the Google Dialogflow ES node, select Vitally from the list of available apps, and choose the action you need from the list of nodes within Vitally.

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Vitally

Authenticate Vitally

Now, click the Vitally node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vitally settings. Authentication allows you to use Vitally through Latenode.

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Configure the Google Dialogflow ES and Vitally Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Google Dialogflow ES and Vitally Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Google Dialogflow ES, Vitally, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google Dialogflow ES and Vitally integration works as expected. Depending on your setup, data should flow between Google Dialogflow ES and Vitally (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google Dialogflow ES and Vitally

Google Dialogflow ES + Vitally + Slack: When a customer expresses dissatisfaction through a Google Dialogflow ES chatbot, a note detailing the conversation is created in Vitally, and a Slack message is sent to the account manager to follow up.

Vitally + Google Dialogflow ES + Zendesk: When a user's health score changes in Vitally, trigger a Dialogflow ES chatbot via Zendesk to proactively offer support. A Zendesk ticket is created, and the chatbot adds comments to the ticket to simulate the support conversation.

Google Dialogflow ES and Vitally integration alternatives

About Google Dialogflow ES

Use Google Dialogflow ES in Latenode to build smart chatbots and automate customer service tasks. Connect Dialogflow to your databases, CRMs, or other apps for personalized responses. Create visual workflows that handle complex conversations without code, adding custom logic with JavaScript where needed. Scale your AI-powered interactions using Latenode's flexible automation platform.

About Vitally

Use Vitally in Latenode to centralize customer success data and automate actions based on health scores. Sync data, trigger alerts for at-risk users, and personalize support workflows, all within Latenode's visual editor. Combine Vitally's insights with other tools for smarter, automated customer lifecycle management.

See how Latenode works

FAQ Google Dialogflow ES and Vitally

How can I connect my Google Dialogflow ES account to Vitally using Latenode?

To connect your Google Dialogflow ES account to Vitally on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google Dialogflow ES and click on "Connect".
  • Authenticate your Google Dialogflow ES and Vitally accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger Vitally actions from Dialogflow intent matches?

Yes, you can! With Latenode, trigger Vitally actions directly from Google Dialogflow ES intents. Automatically update user segments based on chatbot interactions. This helps personalize user experiences.

What types of tasks can I perform by integrating Google Dialogflow ES with Vitally?

Integrating Google Dialogflow ES with Vitally allows you to perform various tasks, including:

  • Update Vitally user segments based on Dialogflow intent recognition.
  • Create new Vitally users from information collected in Dialogflow.
  • Log Dialogflow conversation data as notes in Vitally profiles.
  • Trigger automated email campaigns in Vitally based on chatbot flows.
  • Send personalized product tutorials based on common user questions.

How can I use JavaScript with my Google Dialogflow ES Latenode workflows?

Latenode allows you to use JavaScript code blocks to transform, filter, and enrich data between Google Dialogflow ES and Vitally for advanced workflow customization.

Are there any limitations to the Google Dialogflow ES and Vitally integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Dialogflow agent configurations might require custom JavaScript.
  • Rate limits of both Google Dialogflow ES and Vitally APIs apply.
  • Advanced Vitally segmentation requires proper data mapping.

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