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Automatically create Zendesk tickets from new Gumroad sales. Latenode's visual editor lets you customize ticket creation and scale affordably, paying only for execution time as your business grows.
Connect Gumroad and Zendesk in minutes with Latenode.
Create Gumroad to Zendesk workflow
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Create a New Scenario to Connect Gumroad and Zendesk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Gumroad, triggered by another scenario, or executed manually (for testing purposes). In most cases, Gumroad or Zendesk will be your first step. To do this, click "Choose an app," find Gumroad or Zendesk, and select the appropriate trigger to start the scenario.
Add the Gumroad Node
Select the Gumroad node from the app selection panel on the right.
Gumroad
Add the Zendesk Node
Next, click the plus (+) icon on the Gumroad node, select Zendesk from the list of available apps, and choose the action you need from the list of nodes within Zendesk.
Gumroad
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Zendesk
Authenticate Zendesk
Now, click the Zendesk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk settings. Authentication allows you to use Zendesk through Latenode.
Configure the Gumroad and Zendesk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Gumroad and Zendesk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Zendesk
Trigger on Webhook
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Gumroad
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Gumroad, Zendesk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Gumroad and Zendesk integration works as expected. Depending on your setup, data should flow between Gumroad and Zendesk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Gumroad + Zendesk + Slack: When a new sale occurs in Gumroad, a Zendesk ticket is created to track customer support. A notification is sent to a Slack channel to alert the sales team of the new sale and the created ticket.
Zendesk + Gumroad + Google Sheets: When a new ticket is created in Zendesk, the automation searches for related Gumroad purchases using information from the ticket. A summary of the ticket and any related purchase is then logged in Google Sheets for analysis.
About Gumroad
Automate Gumroad sales & customer workflows with Latenode. When a sale occurs, trigger follow-up emails, add customers to your CRM, or update inventory. Latenode’s visual editor lets you design complex logic without code, adding custom actions or data transforms. Scale your e-commerce without manual steps.
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About Zendesk
Automate Zendesk ticket management within Latenode. Update tickets based on external events, route requests using AI, and sync data across platforms. Close the loop between support and other systems using visual flows, JavaScript, and webhooks—reducing manual work.
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How can I connect my Gumroad account to Zendesk using Latenode?
To connect your Gumroad account to Zendesk on Latenode, follow these steps:
Can I automatically create Zendesk tickets for new Gumroad sales?
Yes, you can! Latenode's visual editor makes it easy to trigger Zendesk ticket creation upon each new Gumroad sale, ensuring timely support. Plus, scale up easily with no code!
What types of tasks can I perform by integrating Gumroad with Zendesk?
Integrating Gumroad with Zendesk allows you to perform various tasks, including:
How can I automate Gumroad data processing within Latenode workflows?
Latenode enables custom Gumroad data transformations using JavaScript blocks, AI steps, and more. Extract, process, and route exactly what you need.
Are there any limitations to the Gumroad and Zendesk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: