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How to connect HeyGen and CloudTalk
Create a New Scenario to Connect HeyGen and CloudTalk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a HeyGen, triggered by another scenario, or executed manually (for testing purposes). In most cases, HeyGen or CloudTalk will be your first step. To do this, click "Choose an app," find HeyGen or CloudTalk, and select the appropriate trigger to start the scenario.
Add the HeyGen Node
Select the HeyGen node from the app selection panel on the right.
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Add the CloudTalk Node
Next, click the plus (+) icon on the HeyGen node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
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Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the HeyGen and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the HeyGen and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring HeyGen, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the HeyGen and CloudTalk integration works as expected. Depending on your setup, data should flow between HeyGen and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect HeyGen and CloudTalk
CloudTalk + HeyGen + Slack: When a new call ends in CloudTalk, a personalized video message is generated using HeyGen based on call details. This video is then shared in a dedicated Slack channel for review.
CloudTalk + HeyGen + HubSpot: After a call in CloudTalk, a follow-up video is generated with HeyGen. The video is then attached to the contact's record in HubSpot as a note engagement.
HeyGen and CloudTalk integration alternatives
About HeyGen
Use HeyGen in Latenode to automate personalized video creation. Generate videos from data (CRM leads, spreadsheets) and auto-post to social media or send via email. Create scalable workflows without code, use JS for fine-tuning, and track versions to manage video assets efficiently.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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FAQ HeyGen and CloudTalk
How can I connect my HeyGen account to CloudTalk using Latenode?
To connect your HeyGen account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select HeyGen and click on "Connect".
- Authenticate your HeyGen and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger HeyGen video creation from CloudTalk call events?
Yes, you can! Latenode enables triggering HeyGen video creation based on CloudTalk events, such as missed calls, streamlining personalized follow-ups automatically.
What types of tasks can I perform by integrating HeyGen with CloudTalk?
Integrating HeyGen with CloudTalk allows you to perform various tasks, including:
- Automatically generate personalized video messages for new CloudTalk voicemails.
- Create HeyGen avatars using data captured during CloudTalk interactions.
- Send tailored HeyGen videos after specific CloudTalk call outcomes.
- Update CloudTalk contact information based on HeyGen video engagement.
- Log HeyGen video sends as activities within CloudTalk call histories.
How can I personalize HeyGen videos using CloudTalk caller data?
Latenode lets you pass CloudTalk caller data to HeyGen, automatically personalizing video content for improved engagement and response rates.
Are there any limitations to the HeyGen and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex video creation workflows might require advanced Latenode skills.
- Real-time data transfer depends on the API limits of both HeyGen and CloudTalk.
- Large-scale video generation may incur additional HeyGen usage costs.
