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How to connect HubSpot and Delighted
Create a New Scenario to Connect HubSpot and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a HubSpot, triggered by another scenario, or executed manually (for testing purposes). In most cases, HubSpot or Delighted will be your first step. To do this, click "Choose an app," find HubSpot or Delighted, and select the appropriate trigger to start the scenario.
Add the HubSpot Node
Select the HubSpot node from the app selection panel on the right.
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Add the Delighted Node
Next, click the plus (+) icon on the HubSpot node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
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Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the HubSpot and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the HubSpot and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Delighted
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Trigger on Webhook
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Save and Activate the Scenario
After configuring HubSpot, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the HubSpot and Delighted integration works as expected. Depending on your setup, data should flow between HubSpot and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect HubSpot and Delighted
Delighted + HubSpot + Slack: When a new response is received in Delighted, the automation finds the corresponding contact in HubSpot. If the feedback is negative, a Slack message is sent to a designated channel with the contact's information and the feedback received.
Delighted + HubSpot + Zendesk: When a new response is received in Delighted, the automation searches for the corresponding contact in HubSpot. If the Delighted score is below a certain threshold, a new ticket is created in Zendesk with the contact's information and feedback details.
HubSpot and Delighted integration alternatives
About HubSpot
Sync HubSpot contacts, deals, and marketing data with other apps in Latenode for automated workflows. Update records, trigger email sequences based on behavior, or generate reports. Use Latenode’s visual editor and affordable pricing to build complex, scalable marketing automation without code or per-step fees. Connect to CRMs, databases, and analytics tools.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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FAQ HubSpot and Delighted
How can I connect my HubSpot account to Delighted using Latenode?
To connect your HubSpot account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select HubSpot and click on "Connect".
- Authenticate your HubSpot and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on HubSpot deal stages?
Yes, you can! Latenode lets you trigger Delighted surveys based on HubSpot deal stage changes, ensuring timely feedback. This helps gauge customer satisfaction at key moments and improve sales processes.
What types of tasks can I perform by integrating HubSpot with Delighted?
Integrating HubSpot with Delighted allows you to perform various tasks, including:
- Automatically trigger Delighted surveys when a HubSpot deal closes.
- Update HubSpot contact properties based on Delighted survey responses.
- Create new HubSpot contacts from new Delighted survey respondents.
- Analyze survey feedback in HubSpot to identify trends and insights.
- Send personalized follow-up emails based on survey sentiment via HubSpot.
How secure is my HubSpot data when used in Latenode workflows?
Latenode uses secure authentication and encryption methods to protect your HubSpot data, ensuring confidentiality and integrity throughout all workflows.
Are there any limitations to the HubSpot and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data sync is not supported; only new events trigger workflows.
- Complex data transformations may require custom JavaScript code.
- Rate limits imposed by HubSpot and Delighted can impact workflow speed.
