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Automatically create Intercom leads or update user profiles from Instagram for Business ad campaigns. Latenode's visual editor and affordable execution pricing make customer acquisition automation simple. Enhance engagement using advanced JavaScript customization.
Connect Instagram for Business and Intercom in minutes with Latenode.
Create Instagram for Business to Intercom workflow
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Instagram for Business
Intercom
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Create a New Scenario to Connect Instagram for Business and Intercom
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Instagram for Business, triggered by another scenario, or executed manually (for testing purposes). In most cases, Instagram for Business or Intercom will be your first step. To do this, click "Choose an app," find Instagram for Business or Intercom, and select the appropriate trigger to start the scenario.
Add the Instagram for Business Node
Select the Instagram for Business node from the app selection panel on the right.
Instagram for Business
Configure the Instagram for Business
Click on the Instagram for Business node to configure it. You can modify the Instagram for Business URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Intercom Node
Next, click the plus (+) icon on the Instagram for Business node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.
Instagram for Business
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Intercom
Authenticate Intercom
Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.
Configure the Instagram for Business and Intercom Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Instagram for Business and Intercom Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Intercom
Trigger on Webhook
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Instagram for Business
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Instagram for Business, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Instagram for Business and Intercom integration works as expected. Depending on your setup, data should flow between Instagram for Business and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Instagram for Business + Google Sheets: When a new media is posted on Instagram, its insights are fetched and added to a Google Sheet for tracking campaign performance.
Intercom + Instagram for Business + Slack: When a new conversation is started in Intercom, and its content mentions a specific Instagram promotion, send a notification to a Slack channel to alert support team.
About Instagram for Business
Automate Instagram for Business tasks within Latenode to streamline marketing and social media management. Automatically post content, track engagement, and gather competitor insights. Route data to spreadsheets or CRMs. Latenode’s visual editor and flexible logic let you build custom workflows that adapt to changing needs without code.
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About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
Related categories
How can I connect my Instagram for Business account to Intercom using Latenode?
To connect your Instagram for Business account to Intercom on Latenode, follow these steps:
Can I automatically create Intercom leads from Instagram comments?
Yes, you can! Latenode's flexible workflow builder lets you parse comments, identify leads, and add them to Intercom—automating lead generation and improving response times.
What types of tasks can I perform by integrating Instagram for Business with Intercom?
Integrating Instagram for Business with Intercom allows you to perform various tasks, including:
How secure is my Instagram for Business data when using Latenode?
Latenode uses secure authentication protocols and encryption to protect your data while integrating Instagram for Business.
Are there any limitations to the Instagram for Business and Intercom integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: