How to connect Intercom and Attio
Create a New Scenario to Connect Intercom and Attio
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Attio will be your first step. To do this, click "Choose an app," find Intercom or Attio, and select the appropriate trigger to start the scenario.

Add the Intercom Node
Select the Intercom node from the app selection panel on the right.


Intercom

Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Attio Node
Next, click the plus (+) icon on the Intercom node, select Attio from the list of available apps, and choose the action you need from the list of nodes within Attio.


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Authenticate Attio
Now, click the Attio node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Attio settings. Authentication allows you to use Attio through Latenode.
Configure the Intercom and Attio Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and Attio Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Intercom, Attio, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Attio integration works as expected. Depending on your setup, data should flow between Intercom and Attio (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Intercom and Attio
Intercom + Attio + Slack: When a new conversation starts in Intercom, find or create a corresponding entry in Attio, then notify the sales team in a Slack channel.
Attio + Intercom + Google Sheets: When a new entry is created in Attio, update or create a contact in Intercom. Then, add a row to a Google Sheet to track the update.
Intercom and Attio integration alternatives

About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About Attio
Use Attio in Latenode to automate contact and relationship management. Sync data, trigger actions based on contact updates, and build custom workflows that span multiple apps. Latenode’s flexibility lets you enrich Attio data with AI or other sources, creating smarter, automated CRM processes.
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See how Latenode works
FAQ Intercom and Attio
How can I connect my Intercom account to Attio using Latenode?
To connect your Intercom account to Attio on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Intercom and click on "Connect".
- Authenticate your Intercom and Attio accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Attio records from new Intercom conversations?
Yes, you can! Latenode enables this with a visual builder and flexible logic. Automatically sync data for better context and personalized outreach, improving customer relationships.
What types of tasks can I perform by integrating Intercom with Attio?
Integrating Intercom with Attio allows you to perform various tasks, including:
- Create new Attio records when a new user signs up in Intercom.
- Update Attio records when an Intercom user's data changes.
- Trigger Intercom messages based on Attio record updates.
- Enrich Attio profiles with conversation data from Intercom.
- Automate personalized outreach based on Intercom engagement.
How easily can I trigger Attio updates from new Intercom conversations?
Latenode's visual interface makes triggering updates seamless. Use webhooks and data mapping for efficient, real-time synchronization between the apps.
Are there any limitations to the Intercom and Attio integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Initial data synchronization may take time depending on data volume.
- Complex data transformations may require custom JavaScript code.
- Rate limits of Intercom and Attio APIs apply to the integration.