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Automatically create personalized HeyGen videos from new Intercom leads to boost engagement. Latenode's affordable, scalable platform lets you trigger on events and customize video content using JavaScript.
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or HeyGen will be your first step. To do this, click "Choose an app," find Intercom or HeyGen, and select the appropriate trigger to start the scenario.

Select the Intercom node from the app selection panel on the right.

Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Intercom node, select HeyGen from the list of available apps, and choose the action you need from the list of nodes within HeyGen.

Intercom
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HeyGen
Now, click the HeyGen node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your HeyGen settings. Authentication allows you to use HeyGen through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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HeyGen
Trigger on Webhook
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Intercom
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Iterator
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Webhook response
After configuring Intercom, HeyGen, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and HeyGen integration works as expected. Depending on your setup, data should flow between Intercom and HeyGen (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Intercom + HeyGen + Slack: When a new lead is created in Intercom, a personalized video is generated using HeyGen. Then, a message is sent to a Slack channel to notify the sales team about the new lead and the video.
Airtable + HeyGen + Intercom: Generates a personalized video from data in Airtable, then sends the video link to Intercom users. After sending the video, the interaction is logged back into Airtable.
About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About HeyGen
Use HeyGen in Latenode to automate personalized video creation. Generate videos from data (CRM leads, spreadsheets) and auto-post to social media or send via email. Create scalable workflows without code, use JS for fine-tuning, and track versions to manage video assets efficiently.
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How can I connect my Intercom account to HeyGen using Latenode?
To connect your Intercom account to HeyGen on Latenode, follow these steps:
Can I personalize HeyGen videos based on Intercom user data?
Yes, with Latenode, trigger HeyGen video creation using Intercom data. Automatically create personalized welcome or support videos, improving customer engagement with dynamic content.
What types of tasks can I perform by integrating Intercom with HeyGen?
Integrating Intercom with HeyGen allows you to perform various tasks, including:
Can I use JavaScript with Intercom inside Latenode workflows?
Yes, Latenode allows you to enhance your Intercom automations with custom JavaScript code for advanced data manipulation and control.
Are there any limitations to the Intercom and HeyGen integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: