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Sync Intercom conversations to Tamtam for broader team visibility and faster response times. Latenode's visual editor and affordable pricing make it simple to build and scale custom, cross-platform support workflows, while Javascript blocks provide added control.
Connect Intercom and Tamtam in minutes with Latenode.
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Create a New Scenario to Connect Intercom and Tamtam
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Tamtam will be your first step. To do this, click "Choose an app," find Intercom or Tamtam, and select the appropriate trigger to start the scenario.
Add the Intercom Node
Select the Intercom node from the app selection panel on the right.
Intercom
Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Tamtam Node
Next, click the plus (+) icon on the Intercom node, select Tamtam from the list of available apps, and choose the action you need from the list of nodes within Tamtam.
Intercom
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Tamtam
Authenticate Tamtam
Now, click the Tamtam node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Tamtam settings. Authentication allows you to use Tamtam through Latenode.
Configure the Intercom and Tamtam Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and Tamtam Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Tamtam
Trigger on Webhook
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Intercom
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Intercom, Tamtam, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Tamtam integration works as expected. Depending on your setup, data should flow between Intercom and Tamtam (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Intercom + Tamtam + Slack: When a new conversation starts in Intercom, a message is sent to Tamtam, and a notification is posted in a designated Slack channel to alert the team.
Tamtam + Intercom + Google Sheets: Log Tamtam messages and Intercom conversations to a Google Sheet for analysis. When a new Tamtam message is received and when a new conversation appears in Intercom, the data is appended to a specified Google Sheet.
About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About Tamtam
Use Tamtam in Latenode to automate messaging tasks. Send alerts, notifications, or updates based on triggers from other apps. Build workflows to distribute information automatically. Tamtam integration in Latenode avoids manual message sending, saving time. Plus, customize messaging flows with JS or AI for targeted and personalized comms.
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How can I connect my Intercom account to Tamtam using Latenode?
To connect your Intercom account to Tamtam on Latenode, follow these steps:
Can I forward new Intercom leads to Tamtam channels?
Yes, you can! Latenode enables seamless forwarding. Automate lead notifications to Tamtam, ensuring your team responds faster. Plus, use AI to summarize the lead data.
What types of tasks can I perform by integrating Intercom with Tamtam?
Integrating Intercom with Tamtam allows you to perform various tasks, including:
How can I automatically create Intercom tickets from Tamtam messages?
Latenode's no-code editor allows you to easily create automated workflows. Map message data to ticket fields for streamlined support.
Are there any limitations to the Intercom and Tamtam integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: