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Automatically create Atera tickets from JustCall calls in Latenode to streamline support workflows. Scale affordably and add custom logic via JavaScript to handle complex routing.
Connect JustCall and Atera in minutes with Latenode.
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Create a New Scenario to Connect JustCall and Atera
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or Atera will be your first step. To do this, click "Choose an app," find JustCall or Atera, and select the appropriate trigger to start the scenario.
Add the JustCall Node
Select the JustCall node from the app selection panel on the right.
JustCall
Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Atera Node
Next, click the plus (+) icon on the JustCall node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.
JustCall
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Atera
Authenticate Atera
Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.
Configure the JustCall and Atera Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and Atera Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Atera
Trigger on Webhook
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JustCall
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring JustCall, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and Atera integration works as expected. Depending on your setup, data should flow between JustCall and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
JustCall + Atera + Slack: When a call is missed in JustCall, a ticket is automatically created in Atera. Subsequently, a notification is sent to a designated Slack channel to inform the support team about the new ticket.
Atera + JustCall + Google Sheets: When a new or updated customer appears in Atera, trigger a JustCall call to the client. The details of the interaction, and the customer, are logged in Google Sheets.
About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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How can I connect my JustCall account to Atera using Latenode?
To connect your JustCall account to Atera on Latenode, follow these steps:
Can I automatically create Atera tickets from JustCall call summaries?
Yes! Latenode’s AI blocks parse JustCall data, creating Atera tickets with details. Save time, improve response rates, and ensure no call issue goes unaddressed.
What types of tasks can I perform by integrating JustCall with Atera?
Integrating JustCall with Atera allows you to perform various tasks, including:
WhatJustCallworkflowscanIbuildtoimproveAteracustomerdataquality?
Use Latenode to validate JustCall contact details against Atera, automatically updating fields for accuracy, and boosting customer data integrity.
Are there any limitations to the JustCall and Atera integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: