How to connect JustCall and CloudTalk
Create a New Scenario to Connect JustCall and CloudTalk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or CloudTalk will be your first step. To do this, click "Choose an app," find JustCall or CloudTalk, and select the appropriate trigger to start the scenario.

Add the JustCall Node
Select the JustCall node from the app selection panel on the right.


JustCall

Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the JustCall node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.


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Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the JustCall and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring JustCall, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and CloudTalk integration works as expected. Depending on your setup, data should flow between JustCall and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect JustCall and CloudTalk
JustCall + Slack: When a call in JustCall is missed, a notification is sent to a specified Slack channel.
CloudTalk + Google Sheets: Each new call in CloudTalk will add a row to a specified Google Sheet, capturing call details.
JustCall and CloudTalk integration alternatives

About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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FAQ JustCall and CloudTalk
How can I connect my JustCall account to CloudTalk using Latenode?
To connect your JustCall account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select JustCall and click on "Connect".
- Authenticate your JustCall and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I sync new JustCall contacts to CloudTalk?
Yes, you can! Latenode’s visual editor makes it easy to sync new JustCall contacts to CloudTalk automatically. This ensures consistent contact data across both platforms, saving you time.
What types of tasks can I perform by integrating JustCall with CloudTalk?
Integrating JustCall with CloudTalk allows you to perform various tasks, including:
- Automatically create CloudTalk contacts from new JustCall call logs.
- Trigger SMS messages in JustCall when a new CloudTalk ticket is created.
- Log CloudTalk call durations as notes in JustCall contact profiles.
- Sync contact updates between JustCall and CloudTalk in real-time.
- Send automated email summaries of call activity from both platforms.
HowcanIusethe datatransformed withJavaScriptinmyJustCallworkflow?
Use Latenode's JavaScript blocks! Transform data from CloudTalk, then pass it seamlessly into your JustCall automation flows for highly customized actions.
Are there any limitations to the JustCall and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Initial data migration between the platforms may require manual setup.
- Complex data transformations might require some JavaScript knowledge.
- Rate limits of the JustCall and CloudTalk APIs may affect high-volume workflows.