JustCall and ConvertAPI Integration

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Automatically convert call recordings from JustCall using ConvertAPI to share transcripts. Latenode's visual editor simplifies the process, offering advanced customization via JavaScript, and affordable pay-by-execution pricing.

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JustCall

ConvertAPI

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect JustCall and ConvertAPI

Create a New Scenario to Connect JustCall and ConvertAPI

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or ConvertAPI will be your first step. To do this, click "Choose an app," find JustCall or ConvertAPI, and select the appropriate trigger to start the scenario.

Add the JustCall Node

Select the JustCall node from the app selection panel on the right.

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JustCall

Configure the JustCall

Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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JustCall

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Run node once

Add the ConvertAPI Node

Next, click the plus (+) icon on the JustCall node, select ConvertAPI from the list of available apps, and choose the action you need from the list of nodes within ConvertAPI.

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ConvertAPI

Authenticate ConvertAPI

Now, click the ConvertAPI node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ConvertAPI settings. Authentication allows you to use ConvertAPI through Latenode.

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ConvertAPI

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Configure the JustCall and ConvertAPI Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the JustCall and ConvertAPI Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring JustCall, ConvertAPI, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the JustCall and ConvertAPI integration works as expected. Depending on your setup, data should flow between JustCall and ConvertAPI (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect JustCall and ConvertAPI

JustCall + ConvertAPI + Google Drive: When a new call recording is available in JustCall, it is converted to text using ConvertAPI. The resulting text file is then saved in Google Drive for analysis.

JustCall + ConvertAPI + Email: When a new call recording is available on JustCall, ConvertAPI converts it into an audio file, and that audio file is sent via email.

JustCall and ConvertAPI integration alternatives

About JustCall

Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.

Related categories

About ConvertAPI

Automate file conversions within Latenode. ConvertAPI handles PDFs, images, documents, and more. Instead of manual uploads or custom code, build automated workflows to convert files as they arrive, then parse data or trigger follow-up actions. Scales easily, no coding needed.

JustCall + ConvertAPI integration

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FAQ JustCall and ConvertAPI

How can I connect my JustCall account to ConvertAPI using Latenode?

To connect your JustCall account to ConvertAPI on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select JustCall and click on "Connect".
  • Authenticate your JustCall and ConvertAPI accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically convert call recordings to text?

Yes! Latenode's visual editor makes this simple. Convert JustCall audio to text using ConvertAPI, enabling powerful analysis or transcription workflows for improved insights.

What types of tasks can I perform by integrating JustCall with ConvertAPI?

Integrating JustCall with ConvertAPI allows you to perform various tasks, including:

  • Automatically converting voicemail audio to a readable text format.
  • Generating PDF reports of call summaries from converted text.
  • Archiving call recordings as easily searchable PDF documents.
  • Parsing call transcriptions to identify key customer support issues.
  • Creating visual summaries of call sentiment using AI and extracted data.

Can I trigger ConvertAPI based on JustCall call disposition?

Yes, you can! Use Latenode to trigger ConvertAPI workflows based on call outcomes in JustCall. Automate document conversion on specific call events.

Are there any limitations to the JustCall and ConvertAPI integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Large audio files may take longer to process through ConvertAPI.
  • The accuracy of transcriptions depends on audio quality.
  • Complex workflows might require JavaScript for advanced customization.

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