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How to connect JustCall and GoCanvas
Create a New Scenario to Connect JustCall and GoCanvas
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or GoCanvas will be your first step. To do this, click "Choose an app," find JustCall or GoCanvas, and select the appropriate trigger to start the scenario.
Add the JustCall Node
Select the JustCall node from the app selection panel on the right.
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Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the GoCanvas Node
Next, click the plus (+) icon on the JustCall node, select GoCanvas from the list of available apps, and choose the action you need from the list of nodes within GoCanvas.
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Authenticate GoCanvas
Now, click the GoCanvas node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your GoCanvas settings. Authentication allows you to use GoCanvas through Latenode.
Configure the JustCall and GoCanvas Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and GoCanvas Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring JustCall, GoCanvas, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and GoCanvas integration works as expected. Depending on your setup, data should flow between JustCall and GoCanvas (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect JustCall and GoCanvas
JustCall + GoCanvas + Slack: When a call is missed in JustCall, a dispatch is created in GoCanvas for field staff to follow up. A notification is then sent to a Slack channel to alert the team about the missed call and the dispatch.
GoCanvas + JustCall + Twilio: When a new submission is created in GoCanvas (inspection form), a text message is sent to the client via JustCall and Twilio, providing an update on the inspection.
JustCall and GoCanvas integration alternatives
About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About GoCanvas
Use GoCanvas with Latenode to automate data capture from mobile forms into your workflows. Integrate field data directly into databases or CRMs. Trigger follow-up actions based on form submissions, like generating reports or sending notifications. Simplify field operations and improve data accuracy inside Latenode’s visual environment.
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See how Latenode works
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FAQ JustCall and GoCanvas
How can I connect my JustCall account to GoCanvas using Latenode?
To connect your JustCall account to GoCanvas on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select JustCall and click on "Connect".
- Authenticate your JustCall and GoCanvas accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update GoCanvas forms after JustCall calls?
Yes, you can! Latenode's visual editor lets you trigger GoCanvas form updates based on JustCall call data. This saves time and ensures consistent data across platforms.
What types of tasks can I perform by integrating JustCall with GoCanvas?
Integrating JustCall with GoCanvas allows you to perform various tasks, including:
- Create GoCanvas forms when new contacts are added to JustCall.
- Update GoCanvas records when a JustCall call status changes.
- Send SMS via JustCall based on GoCanvas form submissions.
- Log call details from JustCall into GoCanvas as new entries.
- Trigger automated workflows based on specific call outcomes.
What JustCall data can I access within Latenode workflows?
You can access virtually all JustCall data, including call duration, agent details, call recordings, and SMS content, for use in Latenode.
Are there any limitations to the JustCall and GoCanvas integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript code.
- Real-time synchronization depends on the API rate limits of both platforms.
- Initial setup requires understanding of both JustCall and GoCanvas data structures.
