JustCall and Magento 2(OpenSource) Integration

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Automatically log JustCall activities in Magento 2(OpenSource), updating customer profiles with call details. Latenode's visual editor and affordable execution pricing let you easily tailor and scale your sales & support workflows without code, using flexible API integrations.

JustCall + Magento 2(OpenSource) integration

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JustCall

Magento 2(OpenSource)

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect JustCall and Magento 2(OpenSource)

Create a New Scenario to Connect JustCall and Magento 2(OpenSource)

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or Magento 2(OpenSource) will be your first step. To do this, click "Choose an app," find JustCall or Magento 2(OpenSource), and select the appropriate trigger to start the scenario.

Add the JustCall Node

Select the JustCall node from the app selection panel on the right.

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Configure the JustCall

Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Add the Magento 2(OpenSource) Node

Next, click the plus (+) icon on the JustCall node, select Magento 2(OpenSource) from the list of available apps, and choose the action you need from the list of nodes within Magento 2(OpenSource).

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Authenticate Magento 2(OpenSource)

Now, click the Magento 2(OpenSource) node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Magento 2(OpenSource) settings. Authentication allows you to use Magento 2(OpenSource) through Latenode.

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Configure the JustCall and Magento 2(OpenSource) Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the JustCall and Magento 2(OpenSource) Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring JustCall, Magento 2(OpenSource), and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the JustCall and Magento 2(OpenSource) integration works as expected. Depending on your setup, data should flow between JustCall and Magento 2(OpenSource) (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect JustCall and Magento 2(OpenSource)

JustCall + Magento 2(OpenSource) + Slack: When a new order is placed in Magento 2, the flow finds the customer's contact information in JustCall. If the contact exists, a Slack message is sent to a designated channel with the order details and JustCall contact information, allowing for quick follow-up calls.

Magento 2(OpenSource) + JustCall + Google Sheets: Upon a new order in Magento 2, the flow searches for the customer's contact in JustCall. If a call happened recently, the order details along with the call details are added as a new row in a Google Sheet, allowing for customer call data tracking against Magento orders.

JustCall and Magento 2(OpenSource) integration alternatives

About JustCall

Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.

Related categories

About Magento 2(OpenSource)

Automate Magento 2(OpenSource) order processing, inventory updates, or customer communication within Latenode. Sync product data, trigger email campaigns, or update databases. Solve complex e-commerce automation needs with visual flows, JavaScript, and direct API calls, avoiding manual tasks. Latenode brings scalability and customization beyond Magento's defaults.

See how Latenode works

FAQ JustCall and Magento 2(OpenSource)

How can I connect my JustCall account to Magento 2(OpenSource) using Latenode?

To connect your JustCall account to Magento 2(OpenSource) on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select JustCall and click on "Connect".
  • Authenticate your JustCall and Magento 2(OpenSource) accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I track missed calls as abandoned carts using JustCall and Magento 2(OpenSource) integration?

Yes, you can! Latenode's visual editor makes it simple to connect these apps, recovering lost sales by triggering targeted follow-ups.

What types of tasks can I perform by integrating JustCall with Magento 2(OpenSource)?

Integrating JustCall with Magento 2(OpenSource) allows you to perform various tasks, including:

  • Automatically create new Magento 2(OpenSource) customers from JustCall call logs.
  • Send SMS updates from JustCall when an order status changes in Magento 2(OpenSource).
  • Trigger JustCall callbacks for customers who abandon their Magento 2(OpenSource) cart.
  • Log JustCall calls as notes on Magento 2(OpenSource) customer profiles.
  • Update Magento 2(OpenSource) customer data based on JustCall interaction details.

How do I handle errors during the JustCall automation in Latenode?

Latenode provides built-in error handling and retry mechanisms, ensuring reliable automation even with API issues.

Are there any limitations to the JustCall and Magento 2(OpenSource) integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data sync depends on the API limits of both JustCall and Magento 2(OpenSource).
  • Complex data transformations may require custom JavaScript code.
  • Initial setup requires appropriate user permissions in both JustCall and Magento 2(OpenSource).

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