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Automatically log JustCall calls in Zendesk Sell, creating richer lead profiles and ensuring your sales team never misses a follow-up. Latenode's visual editor and affordable pay-by-execution pricing makes it simple to automate and scale these crucial data flows.
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Create a New Scenario to Connect JustCall and Zendesk Sell
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or Zendesk Sell will be your first step. To do this, click "Choose an app," find JustCall or Zendesk Sell, and select the appropriate trigger to start the scenario.
Add the JustCall Node
Select the JustCall node from the app selection panel on the right.
JustCall
Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zendesk Sell Node
Next, click the plus (+) icon on the JustCall node, select Zendesk Sell from the list of available apps, and choose the action you need from the list of nodes within Zendesk Sell.
JustCall
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Zendesk Sell
Authenticate Zendesk Sell
Now, click the Zendesk Sell node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk Sell settings. Authentication allows you to use Zendesk Sell through Latenode.
Configure the JustCall and Zendesk Sell Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and Zendesk Sell Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Zendesk Sell
Trigger on Webhook
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JustCall
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring JustCall, Zendesk Sell, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the JustCall and Zendesk Sell integration works as expected. Depending on your setup, data should flow between JustCall and Zendesk Sell (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
JustCall + Zendesk Sell + Slack: When a call is missed in JustCall, create a lead in Zendesk Sell and notify the sales team in a Slack channel to follow up promptly.
JustCall + Zendesk Sell + Google Sheets: When a call is made via JustCall, update the lead in Zendesk Sell and log the call details, such as the call outcome and duration, to a Google Sheet for reporting purposes.
About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About Zendesk Sell
Sync Zendesk Sell with Latenode to automate sales tasks. Create visual workflows to update deals, manage contacts, and trigger actions based on sales activity. Enhance your CRM data with enrichment tools, route leads intelligently, and automate follow-ups β all in a scalable, low-code environment.
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How can I connect my JustCall account to Zendesk Sell using Latenode?
To connect your JustCall account to Zendesk Sell on Latenode, follow these steps:
Can I automatically create Zendesk Sell leads from JustCall call logs?
Yes, you can! Latenode lets you automate lead creation, enriching them with call data. This ensures no lead is missed, improving sales efficiency and data accuracy.
What types of tasks can I perform by integrating JustCall with Zendesk Sell?
Integrating JustCall with Zendesk Sell allows you to perform various tasks, including:
Can I use custom JavaScript functions within the integration?
Yes! Latenode supports custom JavaScript, offering unparalleled flexibility. Enhance your JustCall and Zendesk Sell automations with unique logic.
Are there any limitations to the JustCall and Zendesk Sell integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: