How to connect Landbot.io and Zendesk Sell
Create a New Scenario to Connect Landbot.io and Zendesk Sell
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Landbot.io, triggered by another scenario, or executed manually (for testing purposes). In most cases, Landbot.io or Zendesk Sell will be your first step. To do this, click "Choose an app," find Landbot.io or Zendesk Sell, and select the appropriate trigger to start the scenario.

Add the Landbot.io Node
Select the Landbot.io node from the app selection panel on the right.

Landbot.io
Configure the Landbot.io
Click on the Landbot.io node to configure it. You can modify the Landbot.io URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zendesk Sell Node
Next, click the plus (+) icon on the Landbot.io node, select Zendesk Sell from the list of available apps, and choose the action you need from the list of nodes within Zendesk Sell.

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Authenticate Zendesk Sell
Now, click the Zendesk Sell node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk Sell settings. Authentication allows you to use Zendesk Sell through Latenode.
Configure the Landbot.io and Zendesk Sell Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Landbot.io and Zendesk Sell Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Landbot.io, Zendesk Sell, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Landbot.io and Zendesk Sell integration works as expected. Depending on your setup, data should flow between Landbot.io and Zendesk Sell (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Landbot.io and Zendesk Sell
Landbot.io + Zendesk Sell + Slack: When a new event is triggered in Landbot.io, a new lead is created in Zendesk Sell, and a notification is sent to a designated Slack channel.
Zendesk Sell + Landbot.io + Google Sheets: When a lead is updated in Zendesk Sell, a survey is sent via Landbot.io, and the response is logged to a Google Sheet.
Landbot.io and Zendesk Sell integration alternatives
About Landbot.io
Use Landbot.io in Latenode to build no-code chatbots, then connect them to your wider automation. Capture leads, qualify prospects, or provide instant support and trigger follow-up actions directly in your CRM, databases, or marketing tools. Latenode handles complex logic, scaling, and integrations without per-step fees.
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About Zendesk Sell
Sync Zendesk Sell with Latenode to automate sales tasks. Create visual workflows to update deals, manage contacts, and trigger actions based on sales activity. Enhance your CRM data with enrichment tools, route leads intelligently, and automate follow-ups โ all in a scalable, low-code environment.
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See how Latenode works
FAQ Landbot.io and Zendesk Sell
How can I connect my Landbot.io account to Zendesk Sell using Latenode?
To connect your Landbot.io account to Zendesk Sell on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Landbot.io and click on "Connect".
- Authenticate your Landbot.io and Zendesk Sell accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zendesk Sell leads from Landbot.io chatbot responses?
Yes, you can! Latenode allows you to map Landbot.io data to Zendesk Sell, creating new leads instantly. This ensures faster response times and improves sales efficiency.
What types of tasks can I perform by integrating Landbot.io with Zendesk Sell?
Integrating Landbot.io with Zendesk Sell allows you to perform various tasks, including:
- Create new Zendesk Sell contacts from Landbot.io form submissions.
- Update existing Zendesk Sell deals based on chatbot interactions.
- Send personalized follow-up messages via Landbot.io after deal stage changes.
- Trigger Zendesk Sell tasks when specific keywords are used in Landbot.io.
- Automatically log chatbot transcripts as notes in Zendesk Sell.
How do I handle errors when a Landbot.io to Zendesk Sell automation fails?
Latenode provides robust error handling. You can set up notification flows or retry logic to ensure reliable automation between Landbot.io and Zendesk Sell.
Are there any limitations to the Landbot.io and Zendesk Sell integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Landbot.io logic might require custom JavaScript for full integration.
- Rate limits from Landbot.io and Zendesk Sell APIs may affect high-volume workflows.
- Custom field mapping beyond standard fields may require advanced configuration.