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Automatically log CloudTalk call data in Lark instantly, ensuring seamless record-keeping and reporting; Latenode’s visual editor and affordable execution-based pricing simplify the automation process.
Connect Lark and CloudTalk in minutes with Latenode.
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Create a New Scenario to Connect Lark and CloudTalk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Lark, triggered by another scenario, or executed manually (for testing purposes). In most cases, Lark or CloudTalk will be your first step. To do this, click "Choose an app," find Lark or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Lark Node
Select the Lark node from the app selection panel on the right.
Lark
Add the CloudTalk Node
Next, click the plus (+) icon on the Lark node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Lark and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Lark and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Lark
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Lark, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Lark and CloudTalk integration works as expected. Depending on your setup, data should flow between Lark and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Lark + Slack: When a new call is registered in CloudTalk, a message is sent to a specified Lark group chat and a Slack channel to notify team members for follow-up.
CloudTalk + Lark + Google Sheets: When a new call is registered in CloudTalk, the details are added as a new row in Google Sheets. A daily summary of calls is then sent to a Lark channel.
About Lark
Use Lark within Latenode to centralize team comms & automate notifications based on workflow triggers. Aggregate messages, streamline approvals, and post updates to specific channels. Benefit from Latenode's visual editor and logic tools for advanced routing that keeps everyone informed and aligned.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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How can I connect my Lark account to CloudTalk using Latenode?
To connect your Lark account to CloudTalk on Latenode, follow these steps:
Can I automatically post CloudTalk voicemails to Lark channels?
Yes, Latenode enables this! Automatically post voicemail transcripts and notifications to Lark for quick team review. Enhance team collaboration and streamline follow-ups via integrated communication.
What types of tasks can I perform by integrating Lark with CloudTalk?
Integrating Lark with CloudTalk allows you to perform various tasks, including:
How can I customize data transformations between Lark and CloudTalk?
Latenode allows you to use JavaScript or AI-powered blocks to manipulate data formats, ensuring seamless compatibility and custom data flows between the apps.
Are there any limitations to the Lark and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: