Lark and Customer.io Integration

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Connect Lark and Customer.io to instantly update customer profiles from Lark messages. Use Latenode's visual editor and affordable execution-based pricing to build scalable feedback loops and automate personalized follow-ups with no code.

Lark + Customer.io integration

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Automate your workflow

Swap Apps

Lark

Customer.io

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Lark and Customer.io

Create a New Scenario to Connect Lark and Customer.io

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Lark, triggered by another scenario, or executed manually (for testing purposes). In most cases, Lark or Customer.io will be your first step. To do this, click "Choose an app," find Lark or Customer.io, and select the appropriate trigger to start the scenario.

Add the Lark Node

Select the Lark node from the app selection panel on the right.

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Lark

Configure the Lark

Click on the Lark node to configure it. You can modify the Lark URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Lark

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Connect Lark

Sign In
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Run node once

Add the Customer.io Node

Next, click the plus (+) icon on the Lark node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.

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Lark

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Customer.io

Authenticate Customer.io

Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.

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Customer.io

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Connect Customer.io

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Run node once

Configure the Lark and Customer.io Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Connect Customer.io

Customer.io Oauth 2.0

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Select an action *

Select

Map

The action ID

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Run node once

Set Up the Lark and Customer.io Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Lark, Customer.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Lark and Customer.io integration works as expected. Depending on your setup, data should flow between Lark and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Lark and Customer.io

Customer.io + Google Sheets + Lark: When a new user is added to a segment in Customer.io, their information is added to a Google Sheet for tracking. A notification is then sent to a Lark group chat announcing the new subscriber.

Customer.io + Slack + Lark: When a customer is added to a segment in Customer.io, a message is sent to a dedicated Slack channel, and a message is sent to a Lark group chat to inform key stakeholders.

Lark and Customer.io integration alternatives

About Lark

Use Lark within Latenode to centralize team comms & automate notifications based on workflow triggers. Aggregate messages, streamline approvals, and post updates to specific channels. Benefit from Latenode's visual editor and logic tools for advanced routing that keeps everyone informed and aligned.

About Customer.io

Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.

See how Latenode works

FAQ Lark and Customer.io

How can I connect my Lark account to Customer.io using Latenode?

To connect your Lark account to Customer.io on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Lark and click on "Connect".
  • Authenticate your Lark and Customer.io accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Customer.io profiles from Lark?

Yes, you can! Latenode's visual editor simplifies mapping Lark data to Customer.io, keeping your customer data current and enabling personalized communication.

What types of tasks can I perform by integrating Lark with Customer.io?

Integrating Lark with Customer.io allows you to perform various tasks, including:

  • Create new Customer.io profiles from new Lark group members.
  • Send personalized Customer.io messages based on Lark activity.
  • Update Customer.io attributes when users update their Lark profiles.
  • Trigger Lark notifications from Customer.io based on user behavior.
  • Sync Lark calendar events with Customer.io customer segments.

Can I use JavaScript code with Lark and Customer.io automations?

Yes, Latenode allows you to add custom JavaScript code to manipulate data between Lark and Customer.io for advanced logic.

Are there any limitations to the Lark and Customer.io integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits of Lark and Customer.io APIs apply to the integration.
  • Complex data transformations might require custom JavaScript coding.
  • Initial setup requires admin permissions for both Lark and Customer.io.

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