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Automatically create Linear issues from CloudTalk calls, ensuring no customer request slips through the cracks. Latenode's visual editor and affordable pricing makes advanced automations simple and scalable.
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Create a New Scenario to Connect Linear and CloudTalk
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Linear, triggered by another scenario, or executed manually (for testing purposes). In most cases, Linear or CloudTalk will be your first step. To do this, click "Choose an app," find Linear or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Linear Node
Select the Linear node from the app selection panel on the right.
Linear
Add the CloudTalk Node
Next, click the plus (+) icon on the Linear node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
Linear
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Linear and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Linear and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Linear
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Linear, CloudTalk, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Linear and CloudTalk integration works as expected. Depending on your setup, data should flow between Linear and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Linear + Slack + CloudTalk: When a new issue is created in Linear, a message is sent to a designated Slack channel notifying the CloudTalk support team. This allows them to proactively address potential customer inquiries related to the issue.
CloudTalk + Linear + Google Sheets: When a new call is received in CloudTalk, the automation searches for associated Linear issues. If an issue is found, details of the call are logged into a Google Sheet, providing a record of support interactions related to specific issues.
About Linear
Connect Linear to Latenode for automated issue tracking. Streamline bug reporting from various sources. Automatically create Linear issues from form submissions or customer support tickets. Update issue statuses based on events in other systems like Git or CI/CD pipelines, all within a scalable, low-code workflow.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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How can I connect my Linear account to CloudTalk using Latenode?
To connect your Linear account to CloudTalk on Latenode, follow these steps:
Can I automatically create Linear issues from CloudTalk calls?
Yes, you can! Latenode allows you to automate issue creation based on call data, streamlining bug tracking and improving team collaboration with customizable, code-enhanced workflows.
What types of tasks can I perform by integrating Linear with CloudTalk?
Integrating Linear with CloudTalk allows you to perform various tasks, including:
How do I handle complex data transformations between Linear and CloudTalk?
Latenode offers flexible data mapping and transformation using JavaScript and AI, enabling seamless handling of complex data structures across Linear and CloudTalk.
Are there any limitations to the Linear and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: