How to connect LiveChat and BambooHR
Create a New Scenario to Connect LiveChat and BambooHR
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or BambooHR will be your first step. To do this, click "Choose an app," find LiveChat or BambooHR, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the BambooHR Node
Next, click the plus (+) icon on the LiveChat node, select BambooHR from the list of available apps, and choose the action you need from the list of nodes within BambooHR.

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Authenticate BambooHR
Now, click the BambooHR node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your BambooHR settings. Authentication allows you to use BambooHR through Latenode.
Configure the LiveChat and BambooHR Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and BambooHR Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring LiveChat, BambooHR, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the LiveChat and BambooHR integration works as expected. Depending on your setup, data should flow between LiveChat and BambooHR (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and BambooHR
BambooHR + LiveChat + Slack: When a new employee is added to BambooHR, a welcome message is automatically created in LiveChat. HR is then notified in Slack about the new hire.
BambooHR + LiveChat + Google Sheets: When a new employee is onboarded in BambooHR, a welcome message is sent via LiveChat, and the onboarding completion status is tracked in Google Sheets.
LiveChat and BambooHR integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ all visually, and without code.
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About BambooHR
Streamline HR processes. Use BambooHR with Latenode to automate onboarding, offboarding, and employee data sync. Automatically update other systems (like payroll or Slack) based on BambooHR changes. Centralize HR workflows in a visual no-code builder. Reduce manual data entry and ensure consistency across all platforms.
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See how Latenode works
FAQ LiveChat and BambooHR
How can I connect my LiveChat account to BambooHR using Latenode?
To connect your LiveChat account to BambooHR on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and BambooHR accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update employee info from LiveChat in BambooHR?
Yes! Latenode's flexible workflows let you update BambooHR using data collected in LiveChat, ensuring HR records stay current based on real-time interactions. Save time and avoid errors!
What types of tasks can I perform by integrating LiveChat with BambooHR?
Integrating LiveChat with BambooHR allows you to perform various tasks, including:
- Create new BambooHR employee profiles from LiveChat interactions.
- Update employee contact information based on LiveChat conversations.
- Trigger welcome emails in BambooHR for new LiveChat leads.
- Log LiveChat support interactions as notes in BambooHR employee records.
- Send automated HR policy updates to employees via LiveChat.
How do I trigger workflows from specific LiveChat events?
Latenode lets you trigger workflows based on any LiveChat event using webhooks. Process new chats, agent assignments, or completed sessions for automated actions.
Are there any limitations to the LiveChat and BambooHR integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Initial setup requires API key knowledge for both platforms.
- Complex workflows might need JavaScript for advanced data manipulation.
- Real-time updates depend on the polling frequency of the LiveChat API.