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Enrich LiveChat conversations by using Browser Use to automatically fetch extra data. On Latenode, customize the data with JavaScript and scale affordably as your support volume grows.
Connect LiveChat and Browser Use in minutes with Latenode.
Create LiveChat to Browser Use workflow
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Automate your workflow
Swap Apps
LiveChat
Browser Use
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Create a New Scenario to Connect LiveChat and Browser Use
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Browser Use will be your first step. To do this, click "Choose an app," find LiveChat or Browser Use, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Browser Use Node
Next, click the plus (+) icon on the LiveChat node, select Browser Use from the list of available apps, and choose the action you need from the list of nodes within Browser Use.
LiveChat
β
Browser Use
Authenticate Browser Use
Now, click the Browser Use node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Browser Use settings. Authentication allows you to use Browser Use through Latenode.
Configure the LiveChat and Browser Use Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Browser Use Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
β
AI Anthropic Claude 3
β
Browser Use
Trigger on Webhook
β
LiveChat
β
β
Iterator
β
Webhook response
Save and Activate the Scenario
After configuring LiveChat, Browser Use, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the LiveChat and Browser Use integration works as expected. Depending on your setup, data should flow between LiveChat and Browser Use (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + Google Sheets: When a chat is deactivated in LiveChat, the transcript and customer information are saved to a new row in Google Sheets for analysis and record-keeping.
Browser Use + LiveChat + Slack: When a user visits a specific page tracked by Browser Use, proactively initiate a LiveChat session to offer assistance, and simultaneously notify a dedicated Slack channel for team awareness.
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context β all visually, and without code.
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About Browser Use
Automate web interactions directly within Latenode. Browser Use handles complex tasks like form filling, data extraction, and website navigation. Bypass API limitations and integrate web data into any workflow. Use its headless browser for reliable automation and combine with AI nodes for smarter, more adaptable processes inside Latenode.
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How can I connect my LiveChat account to Browser Use using Latenode?
To connect your LiveChat account to Browser Use on Latenode, follow these steps:
Can I automatically save chat transcripts to a database?
Yes, you can! Latenode allows seamless data transfer, enabling you to automatically save LiveChat transcripts to a database using Browser Use for web scraping and data formatting. Benefit from centralized data access.
What types of tasks can I perform by integrating LiveChat with Browser Use?
Integrating LiveChat with Browser Use allows you to perform various tasks, including:
Can I use JavaScript code to enhance my LiveChat automations?
Yes! Latenode provides built-in JavaScript support. Use custom scripts to manipulate data, extend functionality, and tailor your LiveChat workflows.
Are there any limitations to the LiveChat and Browser Use integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: