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Aggregate and share relevant Feedly content directly in LiveChat to provide instant answers and proactive support. Build it visually on Latenode, customize with Javascript, and scale it affordably without tiered subscription limits.
Connect LiveChat and Feedly in minutes with Latenode.
Create LiveChat to Feedly workflow
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Automate your workflow
Swap Apps
LiveChat
Feedly
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Create a New Scenario to Connect LiveChat and Feedly
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Feedly will be your first step. To do this, click "Choose an app," find LiveChat or Feedly, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Feedly Node
Next, click the plus (+) icon on the LiveChat node, select Feedly from the list of available apps, and choose the action you need from the list of nodes within Feedly.
LiveChat
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Feedly
Authenticate Feedly
Now, click the Feedly node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Feedly settings. Authentication allows you to use Feedly through Latenode.
Configure the LiveChat and Feedly Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Feedly Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Feedly
Trigger on Webhook
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LiveChat
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring LiveChat, Feedly, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Feedly integration works as expected. Depending on your setup, data should flow between LiveChat and Feedly (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + Feedly + Slack: When a chat is deactivated in LiveChat, this automation searches for relevant articles in Feedly based on keywords from the chat. It then sends these articles to a dedicated Slack channel to keep the team informed about customer issues and relevant content.
Feedly + LiveChat + Google Sheets: This flow watches for new articles in Feedly that mention competitor products. Whenever such an article is found, a new row is added to a Google Sheet, which can then be used in LiveChat for agents to quickly access competitive intelligence during customer interactions.
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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About Feedly
Aggregate and filter Feedly articles within Latenode to automate content-driven workflows. Track brand mentions, industry trends, or competitor activity, then instantly trigger actions like posting to social media, updating databases, or notifying teams—all based on custom rules and logic.
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How can I connect my LiveChat account to Feedly using Latenode?
To connect your LiveChat account to Feedly on Latenode, follow these steps:
Can I automatically send new Feedly articles to LiveChat agents?
Yes, you can! Latenode's visual editor makes it simple. Trigger workflows on new Feedly articles, then notify LiveChat agents, ensuring they're always informed about relevant content.
What types of tasks can I perform by integrating LiveChat with Feedly?
Integrating LiveChat with Feedly allows you to perform various tasks, including:
How do I handle high LiveChat volume automatically?
Latenode scales seamlessly. Automate Feedly content sharing to deflect common inquiries, reducing agent workload and improving customer response times, even during peaks.
Are there any limitations to the LiveChat and Feedly integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: