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Automatically create Github issues from LiveChat transcripts to track bugs or feature requests. Latenode's visual editor and JavaScript blocks provide flexible logic, while affordable pricing supports scaling your support workflows.
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Create a New Scenario to Connect LiveChat and Github
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Github will be your first step. To do this, click "Choose an app," find LiveChat or Github, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Github Node
Next, click the plus (+) icon on the LiveChat node, select Github from the list of available apps, and choose the action you need from the list of nodes within Github.
LiveChat
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Github
Authenticate Github
Now, click the Github node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Github settings. Authentication allows you to use Github through Latenode.
Configure the LiveChat and Github Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Github Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Github
Trigger on Webhook
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LiveChat
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring LiveChat, Github, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the LiveChat and Github integration works as expected. Depending on your setup, data should flow between LiveChat and Github (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + Github + Slack: When a new chat is started in LiveChat, if a customer reports a bug, an issue is created in Github, and a notification is sent to a dedicated Slack channel for the development team.
Github + LiveChat + Google Sheets: When a Github issue is updated, check if it contains the word 'resolved'. If it does, the details of the resolved issue are logged in a Google Sheet, and a message is sent in LiveChat to offer support regarding the resolution.
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context β all visually, and without code.
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About Github
Automate code management with Github in Latenode. Trigger workflows on commits, pull requests, or issues. Build automated CI/CD pipelines, track code changes, and sync repo data with project management tools. Scale code-related automations easily and add custom logic with JavaScript nodes.
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How can I connect my LiveChat account to Github using Latenode?
To connect your LiveChat account to Github on Latenode, follow these steps:
Can I automatically create Github issues from LiveChat transcripts?
Yes, you can! Latenode lets you parse chat transcripts with AI and automatically generate detailed Github issues. This streamlines bug reporting and feature requests.
What types of tasks can I perform by integrating LiveChat with Github?
Integrating LiveChat with Github allows you to perform various tasks, including:
Can I customize LiveChat messages based on Github project status?
Yes! With Latenode, use Github data to tailor LiveChat responses, providing personalized and informed support to your users efficiently.
Are there any limitations to the LiveChat and Github integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: