How to connect LiveChat and Github
Create a New Scenario to Connect LiveChat and Github
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Github will be your first step. To do this, click "Choose an app," find LiveChat or Github, and select the appropriate trigger to start the scenario.

Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.

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Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Github Node
Next, click the plus (+) icon on the LiveChat node, select Github from the list of available apps, and choose the action you need from the list of nodes within Github.

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Authenticate Github
Now, click the Github node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Github settings. Authentication allows you to use Github through Latenode.
Configure the LiveChat and Github Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Github Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring LiveChat, Github, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the LiveChat and Github integration works as expected. Depending on your setup, data should flow between LiveChat and Github (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect LiveChat and Github
LiveChat + Github + Slack: When a new chat is started in LiveChat, if a customer reports a bug, an issue is created in Github, and a notification is sent to a dedicated Slack channel for the development team.
Github + LiveChat + Google Sheets: When a Github issue is updated, check if it contains the word 'resolved'. If it does, the details of the resolved issue are logged in a Google Sheet, and a message is sent in LiveChat to offer support regarding the resolution.
LiveChat and Github integration alternatives
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ all visually, and without code.
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About Github
Automate code management with Github in Latenode. Trigger workflows on commits, pull requests, or issues. Build automated CI/CD pipelines, track code changes, and sync repo data with project management tools. Scale code-related automations easily and add custom logic with JavaScript nodes.
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FAQ LiveChat and Github
How can I connect my LiveChat account to Github using Latenode?
To connect your LiveChat account to Github on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select LiveChat and click on "Connect".
- Authenticate your LiveChat and Github accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Github issues from LiveChat transcripts?
Yes, you can! Latenode lets you parse chat transcripts with AI and automatically generate detailed Github issues. This streamlines bug reporting and feature requests.
What types of tasks can I perform by integrating LiveChat with Github?
Integrating LiveChat with Github allows you to perform various tasks, including:
- Automatically creating Github issues from escalated LiveChat conversations.
- Triggering LiveChat notifications when a new Github issue is assigned.
- Adding LiveChat transcripts to existing Github issues for context.
- Updating LiveChat agents on the status of related Github issues.
- Using AI to analyze LiveChat for suggested Github repository improvements.
Can I customize LiveChat messages based on Github project status?
Yes! With Latenode, use Github data to tailor LiveChat responses, providing personalized and informed support to your users efficiently.
Are there any limitations to the LiveChat and Github integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits imposed by LiveChat and Github APIs still apply.
- Large file attachments from LiveChat might impact workflow speed.