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Track LiveChat conversions in Google Analytics for better ROI insights. Latenode's visual editor makes setup simple, and its affordable pricing ensures you only pay for the execution time needed to analyze valuable data.
Connect LiveChat and Google Analytics in minutes with Latenode.
Create LiveChat to Google Analytics workflow
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Create a New Scenario to Connect LiveChat and Google Analytics
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Google Analytics will be your first step. To do this, click "Choose an app," find LiveChat or Google Analytics, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Google Analytics Node
Next, click the plus (+) icon on the LiveChat node, select Google Analytics from the list of available apps, and choose the action you need from the list of nodes within Google Analytics.
LiveChat
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Google Analytics
Authenticate Google Analytics
Now, click the Google Analytics node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Analytics settings. Authentication allows you to use Google Analytics through Latenode.
Configure the LiveChat and Google Analytics Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and Google Analytics Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Google Analytics
Trigger on Webhook
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LiveChat
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring LiveChat, Google Analytics, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the LiveChat and Google Analytics integration works as expected. Depending on your setup, data should flow between LiveChat and Google Analytics (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + Google Analytics + Google Sheets: When a chat is deactivated in LiveChat, run a report in Google Analytics to capture related conversion metrics. Then, log these key metrics along with chat details into a Google Sheet for tracking chat conversions.
Google Analytics + LiveChat + Slack: When Google Analytics detects a sudden drop in live chat engagement based on a report, fetch recent chat conversations from LiveChat. Then, send an alert to a designated Slack channel with a summary of the drop and a link to recent chat data.
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context β all visually, and without code.
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About Google Analytics
Automate marketing insights using Google Analytics within Latenode. Track user behavior and trigger actions based on key metrics. Send data to CRMs, databases, or ad platforms automatically. Latenode streamlines analysis workflows without code, offering flexible logic and integrations, unlike manual reporting or limited point solutions.
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How can I connect my LiveChat account to Google Analytics using Latenode?
To connect your LiveChat account to Google Analytics on Latenode, follow these steps:
Can I track chat conversions as Google Analytics events?
Yes, with Latenode! Easily map LiveChat conversion events to Google Analytics for detailed insights into chat ROI. Use our no-code blocks or add custom JS for advanced tracking.
What types of tasks can I perform by integrating LiveChat with Google Analytics?
Integrating LiveChat with Google Analytics allows you to perform various tasks, including:
HowcanItriggerLiveChatbasedonGoogleAnalyticseventsthroughLatenode?
Latenode allows you to trigger proactive LiveChat messages based on user behavior tracked in Google Analytics, enhancing engagement and support.
Are there any limitations to the LiveChat and Google Analytics integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: