LiveChat and Shippo Integration

90% cheaper with Latenode

AI agent that builds your workflows for you

Hundreds of apps to connect

Connect LiveChat to Shippo and automate shipment creation directly from chat conversations. Latenode's visual editor and JavaScript support allows custom logic to extract order details. Scale affordably with execution-based pricing.

Swap Apps

LiveChat

Shippo

Step 1: Choose a Trigger

Step 2: Choose an Action

When this happens...

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Do this.

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Try it now

No credit card needed

Without restriction

How to connect LiveChat and Shippo

Create a New Scenario to Connect LiveChat and Shippo

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or Shippo will be your first step. To do this, click "Choose an app," find LiveChat or Shippo, and select the appropriate trigger to start the scenario.

Add the LiveChat Node

Select the LiveChat node from the app selection panel on the right.

+
1

LiveChat

Configure the LiveChat

Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

+
1

LiveChat

Node type

#1 LiveChat

/

Name

Untitled

Connection *

Select

Map

Connect LiveChat

Sign In

Run node once

Add the Shippo Node

Next, click the plus (+) icon on the LiveChat node, select Shippo from the list of available apps, and choose the action you need from the list of nodes within Shippo.

1

LiveChat

+
2

Shippo

Authenticate Shippo

Now, click the Shippo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Shippo settings. Authentication allows you to use Shippo through Latenode.

1

LiveChat

+
2

Shippo

Node type

#2 Shippo

/

Name

Untitled

Connection *

Select

Map

Connect Shippo

Sign In

Run node once

Configure the LiveChat and Shippo Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

1

LiveChat

+
2

Shippo

Node type

#2 Shippo

/

Name

Untitled

Connection *

Select

Map

Connect Shippo

Shippo Oauth 2.0

#66e212yt846363de89f97d54
Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the LiveChat and Shippo Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
5

JavaScript

6

AI Anthropic Claude 3

+
7

Shippo

1

Trigger on Webhook

2

LiveChat

3

Iterator

+
4

Webhook response

Save and Activate the Scenario

After configuring LiveChat, Shippo, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and Shippo integration works as expected. Depending on your setup, data should flow between LiveChat and Shippo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect LiveChat and Shippo

LiveChat + Shippo + Google Sheets: When a chat is deactivated in LiveChat, the automation finds the order in Shippo based on information from the chat. Then, it adds a row to a Google Sheet to track shipping costs associated with the customer interaction.

Shopify + LiveChat + Shippo: When a new order is placed in Shopify, the automation triggers. It uses this order information to find the corresponding shipping label in Shippo. Finally, it sends a message to the customer via LiveChat with the shipping status.

LiveChat and Shippo integration alternatives

About LiveChat

Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.

About Shippo

Connect Shippo to Latenode and automate shipping tasks. Create workflows that trigger label generation or shipment tracking updates based on order events. Combine Shippo with other apps to streamline fulfillment, inventory, and customer notifications, all visually and without code, scaling affordably.

Related categories

See how Latenode works

FAQ LiveChat and Shippo

How can I connect my LiveChat account to Shippo using Latenode?

To connect your LiveChat account to Shippo on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select LiveChat and click on "Connect".
  • Authenticate your LiveChat and Shippo accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Shippo labels from LiveChat order details?

Yes, you can! With Latenode, automatically parse order details from LiveChat, generate shipping labels in Shippo, and instantly provide tracking to the customer. This eliminates manual entry and speeds up fulfillment.

What types of tasks can I perform by integrating LiveChat with Shippo?

Integrating LiveChat with Shippo allows you to perform various tasks, including:

  • Create Shippo shipments directly from LiveChat conversations.
  • Automatically send tracking updates to customers via LiveChat.
  • Trigger custom workflows based on shipping events from Shippo.
  • Update order status in LiveChat using Shippo shipment data.
  • Generate reports on shipping costs based on LiveChat order volume.

Can I use custom JavaScript code to modify LiveChat messages on Latenode?

Yes! Latenode’s built-in JavaScript blocks allow you to modify LiveChat messages and extract complex data, enabling advanced automations not possible with standard integrations.

Are there any limitations to the LiveChat and Shippo integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by LiveChat and Shippo may affect high-volume workflows.
  • Custom field mapping may require some initial configuration.
  • Complex error handling may require JavaScript coding.

Try now