How to connect Loyverse and CloudTalk
Create a New Scenario to Connect Loyverse and CloudTalk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Loyverse, triggered by another scenario, or executed manually (for testing purposes). In most cases, Loyverse or CloudTalk will be your first step. To do this, click "Choose an app," find Loyverse or CloudTalk, and select the appropriate trigger to start the scenario.

Add the Loyverse Node
Select the Loyverse node from the app selection panel on the right.


Loyverse

Configure the Loyverse
Click on the Loyverse node to configure it. You can modify the Loyverse URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Loyverse node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.


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CloudTalk

Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Loyverse and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Loyverse and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Loyverse
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Loyverse, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Loyverse and CloudTalk integration works as expected. Depending on your setup, data should flow between Loyverse and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Loyverse and CloudTalk
CloudTalk + Loyverse + Slack: When a new call is received in CloudTalk, search for the caller's contact in Loyverse. If found, post the customer's purchase history and contact details to a Slack channel for the agent's reference during the call.
CloudTalk + Loyverse + Smsapi: After a new call in CloudTalk, search for the customer's record in Loyverse using contact details. Then, send an SMS message to the customer via SMSApi with a survey link related to their purchase at Loyverse.
Loyverse and CloudTalk integration alternatives

About Loyverse
Sync Loyverse sales data to your accounting or marketing tools using Latenode. Automate inventory updates based on Loyverse transactions. Trigger custom workflows for customer loyalty programs. Latenode lets you connect Loyverse data to any app without code, adding powerful automation to your POS system.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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See how Latenode works
FAQ Loyverse and CloudTalk
How can I connect my Loyverse account to CloudTalk using Latenode?
To connect your Loyverse account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Loyverse and click on "Connect".
- Authenticate your Loyverse and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update CloudTalk with Loyverse customer data?
Yes, you can! Latenode enables seamless data synchronization between Loyverse and CloudTalk, ensuring your support team always has the latest customer information, improving interaction quality.
What types of tasks can I perform by integrating Loyverse with CloudTalk?
Integrating Loyverse with CloudTalk allows you to perform various tasks, including:
- Automatically create new CloudTalk contacts from new Loyverse customers.
- Log CloudTalk call details as notes in Loyverse customer profiles.
- Trigger CloudTalk SMS campaigns based on Loyverse purchase history.
- Update Loyverse customer tags based on CloudTalk support interactions.
- Send personalized offers via CloudTalk after Loyverse transactions.
CanIuseJavaScripttoenhancetheLoyverseCloudTalkintegration?
Yes, you can use JavaScript in Latenode to customize the integration, allowing for advanced data manipulation and logic beyond standard no-code options.
Are there any limitations to the Loyverse and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization depends on API rate limits of both apps.
- Complex data transformations may require JavaScript knowledge.
- Historical data migration requires manual setup and configuration.