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Automatically create Zoho Desk tickets from Loyverse sales data, improving customer support workflows. Latenode's visual editor and affordable pricing let you customize the integration and scale it without breaking the bank.
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Loyverse
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Create a New Scenario to Connect Loyverse and Zoho Desk
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Loyverse, triggered by another scenario, or executed manually (for testing purposes). In most cases, Loyverse or Zoho Desk will be your first step. To do this, click "Choose an app," find Loyverse or Zoho Desk, and select the appropriate trigger to start the scenario.
Add the Loyverse Node
Select the Loyverse node from the app selection panel on the right.
Loyverse
Configure the Loyverse
Click on the Loyverse node to configure it. You can modify the Loyverse URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Desk Node
Next, click the plus (+) icon on the Loyverse node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.
Loyverse
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Zoho Desk
Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the Loyverse and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Loyverse and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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Loyverse
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Loyverse, Zoho Desk, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Loyverse and Zoho Desk integration works as expected. Depending on your setup, data should flow between Loyverse and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Loyverse + Zoho Desk + Slack: When a new or updated customer is registered in Loyverse, potentially indicating negative feedback or a complaint, a ticket is created in Zoho Desk to address the issue, and a notification is sent to a manager in Slack to ensure prompt attention.
Zoho Desk + Mailchimp: When a new ticket is created in Zoho Desk, the contact's email is used to find or create a subscriber in Mailchimp, adding them to a list for customer satisfaction surveys after issue resolution, ensuring feedback is gathered after support interactions.
About Loyverse
Sync Loyverse sales data to your accounting or marketing tools using Latenode. Automate inventory updates based on Loyverse transactions. Trigger custom workflows for customer loyalty programs. Latenode lets you connect Loyverse data to any app without code, adding powerful automation to your POS system.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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How can I connect my Loyverse account to Zoho Desk using Latenode?
To connect your Loyverse account to Zoho Desk on Latenode, follow these steps:
Can I automatically create Zoho Desk tickets from Loyverse feedback?
Yes, you can! Latenode lets you create workflows that trigger ticket creation automatically. Gain full control with custom JavaScript code if needed, and never miss customer feedback.
What types of tasks can I perform by integrating Loyverse with Zoho Desk?
Integrating Loyverse with Zoho Desk allows you to perform various tasks, including:
What Loyverse data can I access within Latenode workflows?
You can access a wide range of Loyverse data, including sales transactions, customer information, item details, and loyalty program statistics.
Are there any limitations to the Loyverse and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: