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How to connect ManyChat and CloudTalk
Create a New Scenario to Connect ManyChat and CloudTalk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ManyChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, ManyChat or CloudTalk will be your first step. To do this, click "Choose an app," find ManyChat or CloudTalk, and select the appropriate trigger to start the scenario.
Add the ManyChat Node
Select the ManyChat node from the app selection panel on the right.
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Configure the ManyChat
Click on the ManyChat node to configure it. You can modify the ManyChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the ManyChat node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
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Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the ManyChat and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the ManyChat and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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CloudTalk
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Trigger on Webhook
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Save and Activate the Scenario
After configuring ManyChat, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the ManyChat and CloudTalk integration works as expected. Depending on your setup, data should flow between ManyChat and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect ManyChat and CloudTalk
ManyChat + CloudTalk + Google Sheets: When a new call ends in CloudTalk, find the user in ManyChat by custom field. Then, log the call outcome and user data in a new row in Google Sheets.
CloudTalk + ManyChat + Zendesk: When a call ends in CloudTalk, find the corresponding user in ManyChat using a custom field. Then, create a Zendesk ticket, including relevant user data from ManyChat's profile.
ManyChat and CloudTalk integration alternatives
About ManyChat
Use ManyChat in Latenode to automate personalized messaging based on triggers from other apps. Sync contact data, manage chatbot flows based on CRM updates, or route leads to sales teams via Slack. Build flexible, scalable marketing automation without complex coding or per-step fees using Latenode’s visual editor.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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See how Latenode works
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FAQ ManyChat and CloudTalk
How can I connect my ManyChat account to CloudTalk using Latenode?
To connect your ManyChat account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select ManyChat and click on "Connect".
- Authenticate your ManyChat and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger CloudTalk calls from ManyChat flows?
Yes, you can! Latenode lets you trigger CloudTalk calls directly from ManyChat using a no-code visual interface. Route leads faster and improve customer engagement instantly.
What types of tasks can I perform by integrating ManyChat with CloudTalk?
Integrating ManyChat with CloudTalk allows you to perform various tasks, including:
- Automatically add new ManyChat contacts to CloudTalk.
- Create CloudTalk call tasks from ManyChat button clicks.
- Update contact information in CloudTalk from ManyChat responses.
- Log CloudTalk call details into a ManyChat custom field.
- Trigger ManyChat sequences based on CloudTalk call outcomes.
Can I use JavaScript within the ManyChat CloudTalk integration?
Yes! Latenode allows you to use JavaScript code for advanced transformations and logic, expanding the capabilities of your ManyChat and CloudTalk automations.
Are there any limitations to the ManyChat and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data migration between the two apps may require custom scripting.
- Complex data transformations might necessitate JavaScript knowledge.
- High-volume operations may be subject to API rate limits of both services.
