How to connect Microsoft OneDrive and Zoho Desk
Create a New Scenario to Connect Microsoft OneDrive and Zoho Desk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Microsoft OneDrive, triggered by another scenario, or executed manually (for testing purposes). In most cases, Microsoft OneDrive or Zoho Desk will be your first step. To do this, click "Choose an app," find Microsoft OneDrive or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the Microsoft OneDrive Node
Select the Microsoft OneDrive node from the app selection panel on the right.

Microsoft OneDrive
Configure the Microsoft OneDrive
Click on the Microsoft OneDrive node to configure it. You can modify the Microsoft OneDrive URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Desk Node
Next, click the plus (+) icon on the Microsoft OneDrive node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.

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Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the Microsoft OneDrive and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Microsoft OneDrive and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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Microsoft OneDrive
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Webhook response
Save and Activate the Scenario
After configuring Microsoft OneDrive, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Microsoft OneDrive and Zoho Desk integration works as expected. Depending on your setup, data should flow between Microsoft OneDrive and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Microsoft OneDrive and Zoho Desk
Zoho Desk + Microsoft OneDrive + Microsoft Teams: When a new ticket attachment is added in Zoho Desk, the file is saved to a specific folder in Microsoft OneDrive. A message with a link to the file is then sent to a Microsoft Teams channel.
Zoho Desk + Microsoft OneDrive + Zoho Cliq: When a new ticket attachment is added to Zoho Desk, the attachment is automatically saved to a designated folder in Microsoft OneDrive. Then, the support team is notified via Zoho Cliq with details about the new attachment.
Microsoft OneDrive and Zoho Desk integration alternatives
About Microsoft OneDrive
Automate file management by connecting OneDrive to Latenode. Automatically back up data, trigger workflows on file changes, or distribute documents across apps. Use Latenode's visual editor to integrate OneDrive with CRMs, databases, or marketing tools. Simplify data handling without complex coding.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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See how Latenode works
FAQ Microsoft OneDrive and Zoho Desk
How can I connect my Microsoft OneDrive account to Zoho Desk using Latenode?
To connect your Microsoft OneDrive account to Zoho Desk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Microsoft OneDrive and click on "Connect".
- Authenticate your Microsoft OneDrive and Zoho Desk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically save Zoho Desk attachments to OneDrive?
Yes, you can! Latenode enables this with ease. Automatically back up attachments and keep your files organized, leveraging Latenode's flexible file handling and storage capabilities.
What types of tasks can I perform by integrating Microsoft OneDrive with Zoho Desk?
Integrating Microsoft OneDrive with Zoho Desk allows you to perform various tasks, including:
- Automatically saving new Zoho Desk ticket attachments to a OneDrive folder.
- Creating a OneDrive folder for each new Zoho Desk ticket.
- Updating a Zoho Desk ticket with a link to a relevant file in OneDrive.
- Triggering a Zoho Desk notification when a file is added to OneDrive.
- Searching OneDrive for files related to a specific Zoho Desk ticket.
How secure is my OneDrive data when using Latenode?
Latenode employs industry-standard security protocols to ensure your data is protected during transfer and storage using encrypted connections.
Are there any limitations to the Microsoft OneDrive and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large file transfers may experience delays depending on network conditions.
- Real-time synchronization depends on API availability and may experience occasional latency.
- Custom metadata synchronization requires using Javascript or AI blocks for advanced parsing.