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Automatically create Atera tickets from flagged Microsoft Outlook emails using Latenode's visual editor. Scale support workflows affordably and customize ticket details with JavaScript for advanced data handling.
Connect Microsoft Outlook and Atera in minutes with Latenode.
Create Microsoft Outlook to Atera workflow
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Microsoft Outlook, triggered by another scenario, or executed manually (for testing purposes). In most cases, Microsoft Outlook or Atera will be your first step. To do this, click "Choose an app," find Microsoft Outlook or Atera, and select the appropriate trigger to start the scenario.

Select the Microsoft Outlook node from the app selection panel on the right.

Microsoft Outlook
Click on the Microsoft Outlook node to configure it. You can modify the Microsoft Outlook URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Microsoft Outlook node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.

Microsoft Outlook
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Atera
Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Atera
Trigger on Webhook
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Microsoft Outlook
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Iterator
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Webhook response
After configuring Microsoft Outlook, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the Microsoft Outlook and Atera integration works as expected. Depending on your setup, data should flow between Microsoft Outlook and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Atera + Microsoft Outlook + Microsoft Teams: When a new support ticket is created or updated in Atera, a summary email is sent via Outlook to the support manager, and a notification is posted in a dedicated Microsoft Teams channel.
Atera + Microsoft Outlook + Slack: When Atera detects a new or updated customer, send a weekly summary of all new or updated customers to stakeholders via Outlook and also notify IT support team in a dedicated Slack channel.
About Microsoft Outlook
Automate email tasks with Microsoft Outlook in Latenode. Send personalized emails, track replies, or create calendar events based on triggers from other apps. Latenode lets you integrate Outlook with your CRM, database, or other tools in visual workflows. Manage email flow without manual work, customize it with code, and scale it on demand.
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About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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How can I connect my Microsoft Outlook account to Atera using Latenode?
To connect your Microsoft Outlook account to Atera on Latenode, follow these steps:
Can I automatically create Atera tickets from flagged Outlook emails?
Yes, you can! Latenode’s visual editor allows for advanced, custom logic. Automatically create Atera tickets for priority support requests and ensure timely follow-up, boosting customer satisfaction.
What types of tasks can I perform by integrating Microsoft Outlook with Atera?
Integrating Microsoft Outlook with Atera allows you to perform various tasks, including:
Can I use JavaScript code to process email content in Latenode?
Yes! Latenode allows you to use JavaScript to parse, transform, and enrich your data, providing complete control over your Microsoft Outlook and Atera workflows.
Are there any limitations to the Microsoft Outlook and Atera integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: