How to connect Microsoft Outlook and Atera
Create a New Scenario to Connect Microsoft Outlook and Atera
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Microsoft Outlook, triggered by another scenario, or executed manually (for testing purposes). In most cases, Microsoft Outlook or Atera will be your first step. To do this, click "Choose an app," find Microsoft Outlook or Atera, and select the appropriate trigger to start the scenario.

Add the Microsoft Outlook Node
Select the Microsoft Outlook node from the app selection panel on the right.

Microsoft Outlook
Configure the Microsoft Outlook
Click on the Microsoft Outlook node to configure it. You can modify the Microsoft Outlook URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Atera Node
Next, click the plus (+) icon on the Microsoft Outlook node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.

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Authenticate Atera
Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.
Configure the Microsoft Outlook and Atera Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Microsoft Outlook and Atera Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Atera
Trigger on Webhook
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Microsoft Outlook
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Microsoft Outlook, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Microsoft Outlook and Atera integration works as expected. Depending on your setup, data should flow between Microsoft Outlook and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Microsoft Outlook and Atera
Atera + Microsoft Outlook + Microsoft Teams: When a new support ticket is created or updated in Atera, a summary email is sent via Outlook to the support manager, and a notification is posted in a dedicated Microsoft Teams channel.
Atera + Microsoft Outlook + Slack: When Atera detects a new or updated customer, send a weekly summary of all new or updated customers to stakeholders via Outlook and also notify IT support team in a dedicated Slack channel.
Microsoft Outlook and Atera integration alternatives
About Microsoft Outlook
Automate email tasks with Microsoft Outlook in Latenode. Send personalized emails, track replies, or create calendar events based on triggers from other apps. Latenode lets you integrate Outlook with your CRM, database, or other tools in visual workflows. Manage email flow without manual work, customize it with code, and scale it on demand.
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About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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FAQ Microsoft Outlook and Atera
How can I connect my Microsoft Outlook account to Atera using Latenode?
To connect your Microsoft Outlook account to Atera on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Microsoft Outlook and click on "Connect".
- Authenticate your Microsoft Outlook and Atera accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Atera tickets from flagged Outlook emails?
Yes, you can! Latenode’s visual editor allows for advanced, custom logic. Automatically create Atera tickets for priority support requests and ensure timely follow-up, boosting customer satisfaction.
What types of tasks can I perform by integrating Microsoft Outlook with Atera?
Integrating Microsoft Outlook with Atera allows you to perform various tasks, including:
- Create Atera tickets from new Microsoft Outlook emails.
- Update Atera tickets when specific emails are received.
- Send Microsoft Outlook email notifications for new Atera tickets.
- Sync Atera contacts with Microsoft Outlook contacts.
- Schedule Atera tasks based on Microsoft Outlook calendar events.
Can I use JavaScript code to process email content in Latenode?
Yes! Latenode allows you to use JavaScript to parse, transform, and enrich your data, providing complete control over your Microsoft Outlook and Atera workflows.
Are there any limitations to the Microsoft Outlook and Atera integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Attachments larger than 25MB may experience processing delays.
- Real-time synchronization is subject to API request limits of both platforms.
- Complex JavaScript transformations may require advanced coding knowledge.